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Cd-rom Its on my computer but it says incorrect or dammeged and i tried deleting it and reinstalling it but it didnt work.

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  • zain4321 May 23, 2009

    i fixed it

  • zain4321 May 23, 2009

    i just fixed by clicking sysem restore

  • stoneheaded May 11, 2010

    You need to give a much clearer description of your set up and the problems you are having. Type of computer and type of cd-rom and very detailed description of the type of problem.

  • Frank
    Frank May 11, 2010

    what is damaged?

    and what is not working?

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  • Contributor
  • 6 Answers

No need to install cd rom because it is plug and play device.Go to my computer then right click on that then go to manage then clike on device manager then on top you wilol find a computer icon click on it it will diagno your cd rom otherwise your cd rom may be faulty.

Posted on May 16, 2009

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Risk of losing data by re-booting CD-ROM recovery disk


Copy off your data to another computer before recovering. A recovery usually restores to factory settings and loses all data.
You could boot to Ubuntu or Linux and copy your stuff that way, then when restored, copy it back.

Feb 11, 2016 | IBM ThinkPad Computers & Internet

2 Answers

My acer aspire dvd rw can not show the dvd & didnt write...


click start control panel administrive tools computer management device manager scroll down cd dvd rom drives if you see a yellow question mark? right click you will have options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

May 31, 2011 | Acer (91.42R37.001) CD-RW/DVD-ROM (Combo)...

1 Answer

I formatted a CD from my Gear Head Mobile Slim CD/DVD R/W removable drive. The drive shows up in all of the following: (1) My Computer, (2) the Device Manager, and (3) the task bar's removable devices. But...


click start control panel administrive tools,computer management device manager scroll down cd dvd rom drives if you see a yellow question mark? right click you will have options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. Hope this helps


Apr 23, 2011 | Gear Head 8X DVD MOBILE SLIMDRIVE W/...

2 Answers

My dell m1330 DVD loads the disc and spins but never shows up?


1.control panel->system->hardware->DEVICE MANAGER 2.uninstall your driver 3.restart you computer 4.on tray icon a balloon come with a MSG of 'found new hardware' 5.click on it 6.select your driver from it .then select suitable option
if you still have problem buy a you op(win xp,vista,7..).using that disk repair you computer

Mar 09, 2011 | Dell DVD-rom DVD Drive

2 Answers

It doesn't read any cd's or dvd's as if it doesn't exist


1.control panel->system->hardware->DEVICE MANAGER 2.uninstall your driver 3.restart you computer 4.on tray icon a balloon come with a MSG of 'found new hardware' 5.click on it 6.select your driver from it .then select suitable option
if you still have problem buy a you op(win xp,vista,7..).using that disk repair you computer

Mar 09, 2011 | Acer Computers & Internet

1 Answer

I have an LG GH24NS50 DVD RW and I added another DVD RW with lightscribe - I was loading the updated firmware to my new lightscibe drive but incorrectly loaded to my LG drive. Now Windows does not...


make sure that the dvd-rw is getting enough consistent power test all leads that are attached to the cd rom including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd rom then plug them back in this will activate found new hardware wizard
hope this helps or
you might have to uninstall then reinstall your cd rom or uninstall the driver then reinstall for this device
also
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
only do the registry check if you cant see the drive/s in windows explorer/my computer
or it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

hope this helps

Feb 06, 2011 | LG GH24NS50 DVDRAM Burner

1 Answer

D:\ is not accessible Incorrect function



your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd-rw/dvd burner then plug them back in this should activate the found new hardware wizard or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
make sure that the cd-dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or

if this does not fix the problem it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.




hope this helps

Feb 02, 2011 | Sony CRX835E CD-RW/DVD-ROM (Combo) Burner

2 Answers

Cdwr code 41


Hi there,


To resolve this issue, edit the Windows registry to identify the CD-R drive or CD-RW drive as a recordable drive. To do this, follow these steps.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. Expand the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CD Burning\Drives
4. On the File menu, click Export.
5. In the File name box, type backup of drives key, and then click Save.

NOTE: You can restore this registry subkey by double-clicking the backup of drives key.reg file that you saved.
6. In the left pane of the Registry Editor window, click the Volume{GUID} folder under Drives, where GUID is a 32-character hexadecimal globally unique identifier.

NOTE: If you have more than one CD-ROM drive in the computer, an additional Volume{GUID} folder is listed for each drive.

7. In the right pane of the Registry Editor window, double-click Drive Type.
8. In the Value data box, type 1 or 2, depending on the drive type, and then click OK.

The drive type should be 1 if it is a CD-R and 2 if it is a CD-RW.
9. Quit Registry Editor.
10. Click Start, and then click My Computer.
11. Under Devices with Removable Storage, right-click the CD-R drive or CD-RW drive, and then
click Properties on the shortcut menu that appears.
12. If the Recording tab is displayed, the drive is successfully recognized by Windows as a recordable
device.
13. Click Cancel.

NOTE: If you have more than one CD-ROM drive, DVD-ROM drive, or CD-RW drive in the computer and the Recording tab is not displayed, an incorrect drive may have been configured as "recordable" in the Windows registry. To troubleshoot this issue, follow these steps:
1. Follow steps 1 through 9 to edit the Drive Type value of the Volume{GUID} folder whose
value you previously changed.
2. In the Value data box, type 3, and then click OK.

The drive type value of 3 indicates that the drive is a standard CD-ROM and is not writable.
3. In the left pane of the Registry Editor window, click the next Volume{GUID} folder.
4. Follow steps 7 through 8 to change the Value data entry to 1 or 2, depending on the drive type.
5. Quit Registry Editor, and then follow steps 10 through 12 to confirm that the Recording tab is
displayed in the properties dialog box of the CD-R drive or CD-RW drive.

XXXXXXXXXXXXXXXXXXXXXXXXXXXXX

SYMPTOMS
After you install Microsoft Windows XP, the CD-ROM drive, the DVD-ROM drive, or CD-ROM R/W drive may not be visible in the My Computer window. Additionally, there may be question marks on the devices that are listed under CD-ROM drives in Device Manager.
CAUSE
An incorrect device driver was installed for the CD-ROM device.
RESOLUTION
To resolve this behaviour, use the following methods in the order in which they are presented.
Method 1: Remove Registry Entry
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. Locate the following registry subkey:
HKEY_LOCAL_MACHINE/System/Curretcontrolset/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}
4. On the File menu, click Export.
5. In the File name box, type savedkey, and then click Save.
6. Click the REG_MULTI_SZ data type UpperFilters, and then click Delete on the Edit menu. When you are prompted to confirm the deletion, click Yes. NOTE: If this data type is missing, continue to the next method.
7. Click the REG_MULTI_SZ data type LowerFilters, and then click Delete on the Edit menu. When you are prompted to confirm the deletion, click Yes.
8. Quit the Registry Editor, and then restart the computer.
Method 2: Replace Existing Driver
1. Click Start, and then click Control Panel.
2. If Control Panel is in Category view, click Performance and Maintenance, and then click System.

-or-

If Control Panel is in Classic view, double-click System.
3. On the Hardware tab, click Device Manager.
4. Click the drive with the question mark next to it.
5. On the Action menu, click Uninstall. When you are prompted to confirm the removal, click OK.
6. Repeat steps 4 through 5 for any other drives with question marks.
7. On the Action menu, click Scan for hardware changes.
NOTE: If Windows XP cannot locate the driver for your device, the device may not be supported by Windows XP. To see the list of supported devices, see the most recent Windows Hardware Compatibility List (HCL) at the following Microsoft Web site:

XXXXXXXXXXXXXXXXXXXXXXXXXXXXX

SYMPTOMS
After you remove either compact disc (CD) recording software or other software from your computer, your computer may exhibit the following behaviour:
• In My Computer, there is no access to your CD-ROMs.
• In Device Manager, the following error message appears in connection with any CD-ROM device that is part of your computer system:
The device is not working properly because Windows cannot load the drivers required for this device
(Code 31).
• Device Manager displays the following error message:
A driver for this device was not required, and has been disabled (Code 32 or Code 31).
You may also receive an error Code 39 message that indicates that the driver is corrupted.
• Device Manager displays the following error Code 19 message, which means that the registry returned some unknown result:
Your registry might be corrupted. (Code 19)
• You may also receive the following error message:
Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this behaviour, follow these steps:
1. Start Registry Editor (Regedt32.exe).
2. Locate the UpperFilters value under the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
3. On the Edit menu, click Delete, and then click OK.
4. Locate the LowerFilters value under the same key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
5. On the Edit menu, click Delete, and then click OK.
6. Quit Registry Editor. NOTE: After you remove the Upperfilters value and the Lowerfilters value, if you notice lost functionality in a particular program, such as CD recording software, you may need to reinstall that software. If the problem recurs, consult with the software vendor for assistance.
7. Restart your computer.
STATUS
This is a known issue that can occur when you remove Easy CD Creator version 5.01 or earlier or DirectCD version 3.01c or earlier. This issue may also occur with Easy CD Creator version 5.01 and with DirectCD 3.01d or later.

MORE INFORMATION
There may be other third-party CD-writing software products that exhibit similar behaviour. Some or all of the troubleshooting steps in this article might apply if such a product also adds entries under the UpperFilters or LowerFilters value in the registry, either by adding its own filter drivers or by removing the registry keys and values outlined in this article that begin with:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Oct 08, 2009 | Acer Computers & Internet

1 Answer

Laptop cd rom problem


the very first thing what u can try is that take the cd drive out of the computer and the put it back in and then try and play the cd or dvd and try with the dfferent cd's or dvd's and still if it doesnt play then what u can do is that delte the upper filter and the lower filter from registry tye regedit on the run box and then open the hkey_local_machine>system>current control set>control>class>4d36e965-e325-11ce-bfc1-08002be10318....double click on this and then on the right hand side u can see the upper filter and the lower filter just delete that and then restart the computer and it will work and still if it doesnt work then replace the cd/dvd rom

Jan 25, 2009 | Toshiba Satellite M45-S169 Notebook

1 Answer

How to solve the code 19 errors


Error Code 19 means that the registry is corrupted. Try the following fix:
  1. Click Start and then click All Programs.
  2. Click Accessories, and then click Run.
  3. Type regedit, and then click OK. In the navigation pane, locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  4. In the right pane, click UpperFilters. On the Edit menu, click Delete.
  5. When you are prompted to confirm the deletion, click Yes.
  6. In the right pane, click LowerFilters. On the Edit menu, click Delete.
  7. When you are prompted to confirm the deletion, click Yes.
  8. Exit Registry Editor.
  9. Restart the computer.
If this does not work, try uninstalling and reinstalling the computer by:
  1. Click Start and then click Control Panel.
  2. Click System and Maintenance, click System, and then click Device Manager.
    In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
  3. When you are prompted to confirm that you want to remove the device, click OK.
  4. Restart the computer.

Nov 22, 2008 | Sony (2450455) CD-ROM Drive

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