Hi, I have a kenmore 116 20712007 canister vacuum cleaner. The motor fried last week and I just got a replacement motor. I cannot for the life of me open up the canister. I took off the two screws under the hood, but there appears to be two screws under the bottom by the wheels holding the top and bottom together. The screws are in two deep, thin holes and I called Sears parts who said the screws are flat heads. I just went out and bought two thin flatheads and cant find the groove. any suggestions before the unit goes out the front window?
Thanks in advance, Mike
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Hello, you can not reset the canister only the power head, if y ou picked up something and it got caught in the roller, it will shut the motor off, on top off the head is a red botton take a pen or something small to push the botton, and that will rest the powert head, if the canister is not running the cords go bad, and will need to be replaced. If I can help, feel free to call 1561-848-3387 Thank you, Teresa.
Clean Sweep Vacuums
I believe that this is probably a Kenmore Canister vacuum cleaner, but I can't be positive. The model number 116 is just the first part, and all Sears vacuum cleaners start with model 116. There is a . after the 116 that will identify the vacuum. If you'd like me to be more model specific, or if this is an upright vacuum, please just request a clarification and I can take pictures even for you.
If this is a canister style vacuum, then you'll need to remove the foot pedal that rewinds the cord reel. There are 2 or 3 (depending on which model you have) hidden screws underneath of this pedal. You may simply pry off the pedal using a flat head screw driver. Also when you have the bag door open, you may just pull forward while it's open, and this will remove the bag door housing. There should be two screws in the front of the motor housing that need to be removed as well.
My guess from the age of the vacuum that's probably the motor that's gone. If this is the case, you probably can still get a motor if you'd like to just replace the motor inside, rather then buying a new vacuum. Typical Sears Kenmore canister motors sell for 79-120 dollars.
Again, I'd be happy to try and help you further, I will just need the entire model number after the 116. to know which vacuum you have.
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If you type in the model number on your searchbar, the website will be listed "after" all the sponored sites. Use the site that has YOUR manufacturers name in the url. Under the "support" section choose manuals and especially the term pdf. Thank you, Dana
Probably a hose clog. Check the hose on the back of the cannister. Most likely clogged where it attaches to allow debris into the cannister. If cannister is not filling up, that's a sure sign. To remove from top of back of cannister, just turn the ring on the end of the hose to release. Take it outside and push a long thin object through it to force out the clogged hair or debris. The motor is designed to shut off the vacuum cleaner for 30 minutes when this happens to avoid burning up your motor.