Question about Toshiba RD-XS32 DVD Recorder

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Doesn't recognize any disks

This is my first DVD player and I didn't know you're supposed to run cleaning disks now and then.  After the warranty expired, it stopped recognizing all disks, so it won't even play a cleaning disk.  Gives an edit about the disk being the wrong kind, even though it used to play all of them before. 


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Re: Doesn't recognize any disks

I updated my firmware from 1413 to 1416 found on avforums. This is for european units. I suggest you also complain to Toshiba Japan as there are known issues with the xs32. We all need a firmware update. See AVforums.

My unit will not recognise RAM discs anymore - even those that I had previously used.

Have you thought of replacing the DVD drive. See AVforums.

Posted on Jan 09, 2008

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Re: Doesn't recognize any disks

Stopped recognizing all disks, so it won't even play a cleaning disk.


Posted on Dec 05, 2008

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Get a DVD cleaning kit and follow instructions, if this fails the laser pickup assembly will need to be replaced, not cost effective to repair cheaper to buy.

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Please clarify the above so that I may help you further.

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I have had this on a number of other players. First try the disks in question on another DVD player after giving them a thorough clean. If they work there then you know the problem is not with the disks.

After that (assuming the RH299 is actually working in every other respect e.g. on HDD), run a laser cleaning DVD/CD in the machine to clean the laser lens. If your machine is out of warranty then you can try opening it and cleaning the laser lens with rectified spirits/pure alcohol. Then try the disks again. If they still don't play, then it's off to a local electronics expert to see if realigning or replacing the laser and transport mechanism is economically viable, or buy a new machine.

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i would say for some reason your dvd player is not compatible from now on with that brand of blank dvd!

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jusguessin should call Toshiba quickly. The units have a 1 year warranty. Do not open the unit or it will void your warranty (I know, I do Toshiba warranty repairs on their recorders. If anything will make be void a warranty, it's a consumer who opens the unit and pokes around inside).

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