Question about Lexmark W840 Printer
I have a Lexmark w840. The printer alarm goes off for every job because the printer thinks that it has 11x17 paper in both drawer 1 and drawer 2. Drawer 1 has 8.5x11 and 2 has 11x17. I have adjusted the guides correctly but when I got into the paper menu I am not given the option to choose what size the paper is and it says 11x17 even though it's 8.5x11. I have tried to rest to factory defaults from the utilities menu with nothing happens, all of my network settings are still in there.. I have also left it unplugged form the wall for 30 minutes. When I started it back up the same problem is still there. Can anyone help me?
Few things check, first if the paper trays have manual adjustable levers that tell the printer what type of paper is in the tray. The other option is to go to your printer menu from your operating system and check paper assginment on settings.
Posted on May 19, 2009
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Posted on Jan 02, 2017
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Apr 22, 2012 | Lexmark W840 Laser Printer
If job prints from the wrong tray or on the wrong paper or specialty media, this is an indication that the operator panel menu settings do not match the media loaded in the tray.
Make sure the Paper Size and Paper Type specified in the printer driver match the paper size and type in the tray.
For further assistance, please contact Lexmark Technical Support
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