Question about Lexmark W840 Printer
I have a Lexmark w840. The printer alarm goes off for every job because the printer thinks that it has 11x17 paper in both drawer 1 and drawer 2. Drawer 1 has 8.5x11 and 2 has 11x17. I have adjusted the guides correctly but when I got into the paper menu I am not given the option to choose what size the paper is and it says 11x17 even though it's 8.5x11. I have tried to rest to factory defaults from the utilities menu with nothing happens, all of my network settings are still in there.. I have also left it unplugged form the wall for 30 minutes. When I started it back up the same problem is still there. Can anyone help me?
Few things check, first if the paper trays have manual adjustable levers that tell the printer what type of paper is in the tray. The other option is to go to your printer menu from your operating system and check paper assginment on settings.
Posted on May 19, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Apr 22, 2012 | Lexmark W840 Laser Printer
If job prints from the wrong tray or on the wrong paper or specialty media, this is an indication that the operator panel menu settings do not match the media loaded in the tray.
Make sure the Paper Size and Paper Type specified in the printer driver match the paper size and type in the tray.
For further assistance, please contact Lexmark Technical Support
Feb 09, 2012 | Lexmark T644 Laser Printer
Apr 11, 2011 | Lexmark W840 Laser Printer
Feb 15, 2011 | Lexmark T632 Laser Printer
May 20, 2010 | Lexmark Office Equipment & Supplies
Jul 04, 2017 | Toshiba DP2570 Printer
Dec 03, 2009 | Canon CLC 1150 Color Copier
Jun 10, 2009 | Toshiba E-STUDIO 450 Copier
Sep 23, 2008 | Office Equipment & Supplies
Nov 06, 2007 | Office Equipment & Supplies
189 people viewed this question
Usually answered in minutes!