Question about Nokia IP380 Firewall

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How to identify a IP380 is online

We know the ping test is blocked be default at IP380 firewall. How can I identify the firewall is still on-line. I only have the IP of firewalls.



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  • zy_yong Jun 16, 2009

    Thank you. But none of above method works after I tried to telnet the ports 22,80, or 21. Is there any policy blocks this. My PC is in the safe subnet of firewall. However, I don't have any management/monitoring permission. I only have their IP address.



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If you know the IP address then you have two choices:
Indirect method: Test a 'listening' port on the firewall. For instance, if there is a web server behind the firewall, check HTTP (TCP/80) or FTP (TCP/21).

Direct method: If it is enabled for remote management you can check the remote management port, typically SSH (TCP&UDP/22).

If you've never done port level testing there are a number of ways to do that. Microsoft provides a commandline tool named portqry:

As well as a gui interface for it:

For instructions please visit

Posted on May 21, 2009

  • jcoady
    jcoady Jun 15, 2009

    Are you now able to monitor the firewall?

    Which method did you use?

    I forgot to mention using SNMP queries, but it sounded like you were looking for a less direct method of identifying the firewall status.

  • jcoady
    jcoady Jun 18, 2009

    It sounds like your only option is passive monitoring, which means you must know what is allowed to pass through the firewall and test communicating with the 'allowed' device. It helps to have more than one to test against, since the firewall could be 'up' and a single device could be offline. That's where the port tests mentioned above will come in handy.

    For instance, if a web server is allowed passage, you could check port 80/TCP against it's IP (not the IP of the firewall).

    Do you have any insight into what is allowed through? It helps to know both outbound and inbound allowed activity. In some rare instances a firewall is established with no allowed activity, waiting for that first request. Maybe you could request passage for a couple of devices outside your firewalled area and use them to test against.

    Good Luck!



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Not able to set password, i'e not able to ping

open the command prompt and type ipconfig, the default gateway is the address you need to log into in the browser. Keep in mind ICMP pings may be blocked by firewalls.


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How to ping an IP address in Windows Applies to Windows XP, Windows Vista and...

How to ping an IP address in Windows

Applies to Windows XP, Windows Vista and Windows 7

1. Click Start - Run

2. Next enter "CMD" and click OK

3. Next at the command prompt type "ping" then press the space bar and then enter the IP address that you would like to ping. After you have the command typed press the Enter key.

Example: ping


4. If the IP address is valid and not blocked by a firewall then you should get a responce that looks like this.

Note if you get a message like shown below this means that the ether you do not have a valid IP or ICMP Echo requests are being blocked.

In most cases it is being blocked by the device that you are trying to ping. However it can be block in the Windows firewall or other software firewalls. The links below will help you verify that you have ICMP Echo enabled on your computer.

How to allow ping (ICMP Echo) request through Windows 7 Firewall

How to allow ping request through Norton Internet Security 2010 Smart Firewall

on Sep 21, 2010 | Computers & Internet

1 Answer

Rrouter is not transmiting to other computor

This is quite a long reply and may appear very technical - however, have a read through and see what you can do Answer.The following assums that your wireless connection is working and other PCs are able to connect:
There could be quite a lot of reasons you are not getting a connection to the wireless - some common issues
  1. the wireless is switched off
  2. Firewall may be blocking
  3. Security code entered incorrectly or old profile
  4. the DNS is not working
  5. Something else on the PC blocking
so quite a few things to check - so lets start in order
  1. Wireless Switch:- Most laptops have a wireless switch - some use a physical switch, other use a combination of the FN key + one of the F keys to toggle on/off - make sure this is on
  2. Firewall:- The firewall my be blocking access - try to disable the firewall. Often programs like Norton, Mcafee etc, when the subscription runs out can cause issues and need to be uninstalled, to uninstal you may need to use the removal tool available on thier websites. One of the ways to test this, is to do a PING test. Press the "Windows key" {bottom left of the keyboard} and at the same time press the "R key", now in the search box that appears - type "CMD", a black box will now appear on your screen, in that box type the following "ping" if you get 4 replies then you can access the internet and your firewall may well be blocking the access try disabling the firewall.
  3. Wireless Security:- Loginto the router, this may seem difficult, but its really straight forward, - however you will need to know how to login into your make of Router - A manual will be available from the routers manufacturers website to explain how to login. Once you have logged into the router main page, goto the wireless section and remove any wireless security, this maybe a simply as a box and click disable. --- Now see if the machine will connect to the wireless.
  4. DNS issue:- This may appear that you are not connected to the Internet, but in fact you are but cannot use names like or To test this you will need to ping a website name and then ping the website number. If you get a reply from the number, but not from the name, then its most likely a DNS issue. The test is as follows Press the "Windows key" {bottom left of the keyboard} and at the same time press the "R key", now in the search box that appears - type "CMD", a black box will now appear on your screen, in that box type the following "ping". If you get a reply then its NOT a DNS issue however, if you get no reply then type the following "ping". if this replies and the name did not then you most likely have a DNS issue. To temporally fix this issue, you can use a public DNS set of IPs on your PC - goto this site and use the google dns public address. There is a configuration link on that page, which explains how to setup. If your PC is now working and can connect to the internet - post back a comment and we can try and resolve whats really causing the issue.
  5. safemode:- Try to boot the PC into "safe mode with networking". To do this switch the PC on and now as it starts keep tapping the F8 key untill a menu appears, from that menu choose "safe mode with networking". If you can now connect to the internet,then there is something blocking your access on the PC when it starts normally - post back a comment and if that's the case, We can try doing a "clean boot" and try to identify the startup or process that is causing the issue
A very useful tool to use for wireless issues is xirrus, If you can copy the program onto the PC thats not working and install and run, this test if your adapter is working and also will display all the networks broadcasting in your area. Which will prove the hardware works.

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A windows firewall is blocking my internet access. It keeps saying check the connection for HTTPport(80) HTTPS port(443) FTPport(21). How do I solve this? Also I can't download anything in safe mode which...

First check if your IP and your DNS are automatically obtained

1. Click Start>Control Panel
2. In classic view open the icon for network connections
3. Right Click on the icon for Local Area Connection and choose properties
4. In the local area connection properties window click on Internet Protocol (TCP/IP), and then click on properties
5. In the next window that opened make sure that Obtain IP address automatically and Obtain DNS address automatically both have the green button on them, click apply and then click ok

You can further optimize your browser setting by doing the following:

1. In the control panel window open the icon for internet options (make sure that there is an entry for your homepage section. if you don't have any try putting or any website you prefer IE to load upon opening)
2. Click on the security tab
3. Look into the part where it says security level for this zone and find the default level button, click on it
4. Go to the privacy tab click also on the default button
5. Go to the connections tab, look for the button for LAN Settings, click on it
6. Under the lan settings window make sure that Automatically Detect settings is the only item checked...
7. Go to the advanced tab and click on the Restore Defaults button
8. Click apply and OK
9. Close your internet explorer browser and reopen it, your default home page should load automatically

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There are websites that are blocked and I want to know how I can unblock them without getting in trouble.

in the school right!?
use online services like
or try to access the website by it's ip address, not the name.
Some firewalls just block the url, not the ip ;)
to get the ip, simply ping the website like:
A fazer ping para [] com 32 bytes de dados:
Resposta de bytes=32 tempo=205ms TTL=244
Resposta de bytes=32 tempo=207ms TTL=244

And then enter
in you browser

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1 Answer

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You must check if your PC is getting correct IP from your router by running ipconfig on DOS command. The Default Gateway must shows Just to be sure this IP is accessible, run a ping test (Ping


Pinging with 32 bytes of data:
Reply from bytes=32 time<1ms TTL=64
Reply from bytes=32 time<1ms TTL=64
Reply from bytes=32 time<1ms TTL=64
Reply from bytes=32 time<1ms TTL=64

Ping statistics for
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms


You will see the above results if the test is successful. If it failed, possible a Firewall is blocking the PC to access the Router. Try to disable it and see if it will works. If the same issue or even the test passed but can't access the IP address, reset the router to factory defaults by pressing the small hole at the back of the router. Then do the above steps again to see if you can now access it. Hope this helps.

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Please try the following:

1. Check the ip address and default gateway on the computer by typing ipconfig in command prompt.

2. Try to ping the default gateway from the hardwired computer.

3. If you are able to ping the default gateway, but not able to log in, Delete Cookies and check if you could log in.

4. If you still could not log in, try from another web browser.

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The Nokia IP 380 runs the CheckPoint Firewall software. A quick look on the checkpoint site should get you a user guide that would work.

Checkpoint Software

Try that link.

Also, if you're referring to MQ Series or the new IBM Websphere MQ product, that runs on port 1414 by default.

Please rate me if I solve your problem.

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Blocking ICMP pings on a Zoom requires a few steps:

1) Go to Advanced Setup and select Advanced Firewall Filter.
2) Enable Advanced Firewall Filter.
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4) Click on Policy Rules for "Add Firewall External-Internal Filter Rules."
5) Click on Add Policy Rule.
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8) In the row labeled "Filter Action," select DENY.
9) Click on Save Changes and repeat 1) through 5).
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11) Save changes and repeat 1) through 5).
12) In the row labeled "Protocol," select "eq" and "UDP." Below, select BOTH for direction, and ALLOW for filter action.
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14) Go back to Basic Setup and save changes to Flash.

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Hi alexredfern, Have you checked that the printer is set to be the default printer on the problem PC?

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