Question about HP LaserJet 1300 Printer

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Paper will not go through output rollers - jams at crumples

Paper feeds into the printer fine but will not turn enough to go through the output rollers at the top of the printer - it just jams and crumples. Just received this used printer from Amazon and it came like this. Was it maybe damaged in shipping and something that could be fixed with just a simple adjustment. I have looked at the rollers (are visible when you drop the back top door) but cannot see anything wrong.

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  • aradcliffe May 15, 2009

    It is jamming at the top of the printer (where the paper would come out - it is not feeding through the last roller at the top

  • aradcliffe May 15, 2009

    You were correct - the top roller is not turning at all and that is why the paper is jamming - can I fix this and how can I fix this?

  • Frank Zhang
    Frank Zhang May 11, 2010

    you need make sure all roller running, might be a roller not runing where is the paper stoping, let me know please

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  • Expert
  • 191 Answers

Ok, in this case you need do:
1) check the roller before the fuser and after it some roller old not enough firction and pressure balance
2) check the fuser press roller it could not has good tough to fuser surface, it should be no gap at all and good pressure balance on the fuser surface
3) check the fuser cleaner which maybe too dirty, or change new one if you have the parts.
4) fuser unit maybe too old if printing pagers over its life cycle
hope this help you and please ask me any time.

Posted on May 15, 2009

  • 1 more comment 
  • Frank Zhang
    Frank Zhang May 15, 2009

    please check follow:

    1) unrunning roller drive gears or delt (rubbon) for any damage

    2) check the driver motor running or not

    3) if motor never run means motor or drive board wrong

    please tell me all above situation, or any question if you can not check

  • Frank Zhang
    Frank Zhang May 16, 2009

    is there any helped you? please take a rating le me know how much helped you, thanks!

  • Frank Zhang
    Frank Zhang May 19, 2009

    please take a rating let me know how much helped you, thanks!

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g0081066_tcm14-774018.png
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