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Re: Pulled off something while removing jammed paper
See if the printer works- if not take it back to the store, things should not fall off that easily. Nor taped in such a way that damages your printer. But, if you had the printer a while- Look to the other side of the printer and see if you see another piece like the other piece. Perhaps that will give you a clue as to where it goes. If this didn't help, describe what the piece looks like and where you removed the tape. Please leave me a rating...
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1) turn machine off or on
2) get a flashlight and look for torn pieces of paper wedged anywhere in the paper path
3) clicking indicates that something is trying to turn but cant because it is stuck
4) dust on a photo sensor
5) broken flag that activated the photo sensor
6) look for turn knobs or release tabs that will let you ease paper out of the machine. Yanking on the sheet with brute force is always a bad idea because the sheet tears and always leaves something behind to get stuck
did you get a full sheet of paper back out when you removed the jam? If not there is still a small piece of paper in the machine. You will need to get a flashlight and look carefully in the center of the path from where the paper starts (the paper tray) to where it comes out when it is done. if you cannot find any do this: best if you open and close all doors and lids. even the doors behind the printer if there is one. If that does not help try this: Turn off the printer, unplug, count to 10 then plug back in and restart. If the light is still on then light is saying a sensor is seeing a piece of paper or thinks it does. It is possible while you pulled the paper out you pulled a sensor flag out of its holder. By pulling the paper out opposite the paper moves through the machine can cause this. always try and remove a jam with the flow of paper, in other words the same direction the paper travels not backwards. Once fixed can prevent this failure in the future.
The paper tray itself is probably missing a small peice. Look towards the front of the tray... there is a guide (about 2" wide) that, if you push down, it springs back and forth. My tray was missing a small peice of flat metal that popped off. The feed roller rests on this piece when the tray is loaded. If the piece is missing, then the roller is to close and the paper cannot make it through into the printer. Still looking for the part number....
Remove the paper following the procedure below.
(1) Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot, whichever is easier.
If the paper tears and a piece remains inside the machine, turn the machine off, open the Scanning Unit (Printer Cover) and remove it.
Be careful not to touch the components inside the machine.
After removing all paper, close the Scanning Unit (Printer Cover), and turn it back on.
If you cannot pull the paper out, turn the machine off and turn it back on. The paper will be ejected automatically.
(2) Reload the paper in the machine, and press the OK button on the machine.
i do not know the model of the printer that you have, but the most common problem is that you have something stuck in the area where the paper is not being pulled in. You might have a small piece of paper jammed in there or some foreign object. It is also possible your sensor is jammed and the paper is hitting it.
Lastly, if you have 2 pickup rollers (depends on the printer that you have), one could be worn out.
I had this problem too. After checking, I found I had not replaced the back peice properly and the paper was getting stuck on an edge instead of rolling as it was supposed to. When I put the back on corectly, the problem stopped