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Magnavox 2GB MP3 Player, MSA2025/37 quit working. We bought 5 for our kids. All but one still comes up with "Magnavox" word then nothing. Plug into our Dell Inspiron, recognizes but then says "can't start device." Any ideas, help? i have the same exact problem, and i am practically in tears, cause mine was full of songs (550) and it took about 10 hours to get those songs on there... now, i have no way of remembering which songs i had on there and no way to start it (i tried the "back button" thing and my finger slipped off, and now doing that doesn't work every time i try... someone please help me! my mp3 player meant a lot to me and i hope i can get fix it without losing everything!

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It needs to be reset.
I just did mine.
Sorry you will loose all your songs.
Download device manager program from Philips/magnovox.
Launch program
remove and reinstall battery
Plug in MP3 while holding in backwards arrow button on side.
keep holding button in until device manager recognizes MP3.
Select yes to repair and your all set.

Posted on May 22, 2009

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Posted on Jan 02, 2017

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SOURCE: Magnavox 2GB MP3 Player, MSA2025/37

I tried the solution for this problem.

I held down the back button and the "+" volume button (just for good luck). My PC recognized it then, and the Magnavox device manager tried to repair it, but it didn't work. I tried to repair again and it worked. Then it refused to turn on so I replaced the batteries (again) and it works just fine now.

Good Luck!!!

Posted on Jan 11, 2009

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Magnavox 2GB MP3 Player, MSA2025/37 quit working. We bought 5 for our kids. All but one still comes up with "Magnavox" word then nothing. Plug into our Dell Inspiron, recognizes but then says...


I just had the same problem. Here's what I did. Un-install the Device manger and then go to this websight:
http://www.m4c.magnavox.com/cgi-bin/dcbint/cpindex.pl?scy=US&slg=AEN&cat=MP3_PLAYERS_CA&sct=FLASH_AUDIO_PLAYERS_SU&grp=PORTABLE_ENTERTAINMENT_GR&session=20081017190716_24.225.21.9&ctn=MSA2025/37&mid=Link_Software&hlt=Link_Software
Now download Device/Firmware Manager, Version: 0101001006 English (US) and instill it. Then download Firmware Upgrade - Software, Version: 002.022.005 English (US) and run it. Now open the Device manger and click the repair tab. Now hold the back button on the mp3 player and plug it in to the computer until the computer screen says that it has reported an error. Now click repare. This worked for mine I hope it works for yours.

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The Magnavox website also has the "Magnavox Device Manager" - which is the same as a Philips Device Manager but with a different logo.
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Magnavox 2GB MP3 Player, MSA2025/37 quit working. We bought 5 for our kids. All but one still comes up with "Magnavox" word then nothing. Plug into our Dell Inspiron, recognizes but then says...


Just to follow up on the post by Blu2aRox If you don't have the software you can download it here: http://www.m4c.magnavox.com/cgi-bin/dcbint/cpindex.pl?scy=US&slg=AEN&cat=MP3_PLAYERS_CA&sct=FLASH_AUDIO_PLAYERS_SU&grp=PORTABLE_ENTERTAINMENT_GR&session=20081017190716_24.225.21.9&ctn=MSA2025/37&mid=Link_Software&hlt=Link_Software The "Back" button is the arrow button next to the volume control (took me a while to figure that out). You hold down the back button when you plug it into the pc, and windows will recognize it, and the magnavox software will ask if you want to repair it. I had to do it twice - the first time the software said it failed to repair. But I think that was because Windows was still installing the device - if I had waited for that to finish it might have worked the first time. Thanks Blu2aRox! Works great again.

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