Question about Microsoft Windows XP Professional

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Blue Screen on Windows XP

No hardware or software was installed on my computer, for the couple of months it was working fine. Yesterday when I switch on this message with the "blue screen" was displayed "a problem has been detected and windows has been shutdown to prevent damage to your computer". Pls help me on this ! What causes this problem ?

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Sometimes there are conflicts that cause errors to show up, I am glad you mentioned that no new hardware or software have been installed. That helps to rule out some things. At this juncture, if it only occurred once, reboot and don't worry. If you see it again, it will most likely tell you a error occurred at such and such a place and the computer will now shut down. If this happens try to write down the offending part or error and contact us again. However, it is always prudent to backup your computer. You can go in to the setup and look in you event log to see if it was a heat event that will cause your computer to shut down. Should this screen appears again, try the following:
Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Pay attention to the video adapters.
Check for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Start up Options, and then select Safe Mode.

Tech Information:
*** STOP: 0x0000007E (0xC0000005, 0xF85F9AD9, 0xF898B7A4, 0xF898B4
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Posted on May 15, 2009

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First enter into safe mode by pressing F8 at time of booting then in run command type eventvwr.msc and click the system link and then you may find which is causing error otherwise type "msconfig" in run command and click "services" and check hide all microsoft services nad uncheck all the services and restart the system you may find the soltion otherwise do post the error code at the time of bluescreen occurs not all code last four digits ok bye

Posted on Nov 17, 2009

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