Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

1 Answer

Unable to Receive Incomming Fax's

I operate a home office with a Laptop, Printer and MCF-240C interconnected.  I have faxability (1 line, 2 numbers) and broadband internet access.  Prior to moving the office around I automatically received faxes with this configuration - no problem.  Now, incoming faxes are identified (diff ring tone), 3 rings latter ring tone stops, MCF-240C picks up the connection displaying 'Receiving'.  After several seconds I hear a click, display resumes to Date/Time etc, fax does not print... nor is it stored.   I have tried every concievable setting without fail.  I somewhat recall the setting 'used to operate' under MNL, but I cannot seem to programme it correctly.  Can you step me through the process please, desperate!

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  • 5 more comments 
  • Maeria Koligi Oct 16, 2007

    ...Saved.... no need to worry - problem has now been resolved!



     



    Thanks for your interest!!!

  • nance1 Nov 05, 2007

    I have a brother 2820 ,,the phone rings but no messages..the setting reads MNL..

  • rikkyboy Dec 29, 2007

    so what is the fix???

  • anakinra Jan 16, 2008


    i have the exact same problem, i hear the fax ringer, my fax will show receiving, then it just stops. how did you fix it? PLEASE HELP!! I really need my fax to be working for my business

  • Anonymous Jan 24, 2008

    I have a Brother MFC-240C all-in-one inkjet printer, previously I can receive and send faxes. Now I just cannot fax out or receive incoming fax.

    Pls help!

    Hani Ibrahim

  • Frankp1954 Mar 21, 2008

    I am unable to send or receive a fax. Incoming fax the machine show "receiving" but nothing is printed or stored. Outgoing the fax connects but shows as still "dialing" then disconeects with the message on the transmission log, "NG - poor line condition"

  • needful Mar 24, 2008

    My problem is a bit different. I have a new Brother MFC-240C and am unable to follow directions for setting standalone fax functions to manually send and to receive faxes at arranged times.Note: I am not using a dedicated fax line; a line to my phone has an a/b switch that sends one phone wire branching off to the printer. Perhaps I may not need the a/b switch arrangement if I could be certain that an incoming fax would have its own distinctive ring and not interfere with regular incoming calls. I should also note that I do have my phone company's voicemail and call waiting service, and am unsure if that would interfere with automatic receipt of incoming fax,.

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  • Master
  • 832 Answers

OK.

Posted on Oct 17, 2007

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