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Vista Router Wired Connectivity

Hi experts!

I got a brand new Dell PC desktop yesterday, and I was extremely excited to start exploring! Fast forward four hours, and dismay and borderline depression have set in :-(

I got everything hooked up including an ethernet cable, but I cannot connect to the internet (something of a problem, eh? I am at work right now, so I can post this).

It says I have limited or no connectivity. I tried doing everything Vista suggested, including unplugging the router and power for 10-30 seconds, trying to repair the connection, etc... Nothing has worked.

Finally, I asked a tech-savvy friend. He led me through some steps and concluded that it was a router problem: my ipconfig in the run->cmd box was returning a private ip address (not the expected 192.x.x.x). I checked a different computer in the house on the same router, and it cannot get internet anymore either - but it has worked flawlessly for the past week... It also returns a private ip address. Finally, I checked another computer in the house connected to a DIFFERENT router, and it has perfect internet with a 192.x.x.x ip address.

I tried checking to see if anything changed every hour for the next three hours (i.e. if the router would magically fix itself), and neither computer would get a proper ip address.

Can anyone help please?

Much appreciated!

row199

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  • 5 more comments 
  • row199 May 15, 2009

    Hi cpt_cavman,
    Thanks for responding so quickly!

    I have a linksys router. I assume that I own it.


  • row199 May 15, 2009

    Well, I am unfortunately at work right now.
    I am embarrassed to admit that I do not know if I lease or own my router. When I get home, I will ask some people and try to figure out.
    :-(


  • row199 May 16, 2009

    No computers attached to the router will get internet. The computer I am on is attached to a different router.



    I just reset the power to the router and modem :-(



    Anyone else have advice?

  • row199 May 16, 2009

    The router model number is BEFSR41.
    Typing 192.168.62.1 into internet explorer just brought up a help search with Microsoft Live Search.

  • Patrick Kam May 11, 2010

    Do you have a XP machine to connect to the router? I've had same issue before with the silly Vista Networking components. The best it got was 3 seconds Internet access! I ended up putting XP back on and things are happy thereafter.


    It could be caused by Vista updating some files that triggers this nonsense. Try manually set the IP address, Gateway, DNS once you got this details from XP or even iPhone/Windows Mobile devices.

  • Frank Allik
    Frank Allik May 11, 2010

    lol assume???? no no no lol...if your ISP brought it to you , you lease...the model number is needed too to give directions...if you lease the ISP is OBLIGATED to assist you on the phone as YOU PAY THEM FOR IT the rats... lol just kiddin bout the rats...much easier then waitin for some one to see this post.... if you own it you will need to access the router and manully change stuff....the model numbers will assist on that..

  • Frank Allik
    Frank Allik May 11, 2010

    what router is it? and do you own it or lease from your ISP?

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Reset and reconfigure...

Posted on May 26, 2009

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While seeing this ....please flip it over and post the model numbers on the bottom....I can tell you how to get into the router but with out the static ips from your isp wont help much.... to get into it go to INTERNET EXPLORER (not any other) and type in the address bar as follows 192.168.62.1 and hit enter in the user box that pops up put " admin or user " as user name and " admin or password" as password.....that should access the router...you might be able to assign one but im guessin you will need to contact your isp to get the correct numbers....

Posted on May 16, 2009

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