Question about SanDisk Sansa e200 MP3 Player

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Sansa e200 it won't let me do anything

When I turn it on it says Sansa Rhapsody and won't move from there

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Re: Sansa e200 it won't let me do anything

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Posted on Oct 16, 2007

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I erased some things i didn't think i would need from the mp3 player (photo folder, etc.) and now when it turns on it just says "Load main image failed, switch to recovery mode"

STEP 1: Soft Reset

Simply press and hold the power button for 20 seconds. The soft reset would refresh the player. After doing the soft reset, try to turn on the player once more. If this didn't resolve your issue continue to step 2.

STEP 2: Firmware Update

Firmware controls the functions of your device (how your device operates). In cases where the product does not perform as intended, the update fixes the issue by replacing the current firmware with the latest enhanced version.

Please be reminded that for your player to work properly you need to meet the requirements below.

- Windows XP SP2 or higher
- Windows Media Player 10 or 11

To Download the Sansa Firmware Updater, you may copy and paste this link to the address bar of your web browser:

To Know More on Using the Sansa Firmware Updater:

If you encounter any issues with the Sansa Firmware Updater, we can try to use the Manual Firmware Update.

There are three versions of the Sansa e200 - Version 1, Version 2, and Rhapsody. This can be found by going over to "Settings" if you found "format" then you have a "v2" or look at the back of your player and check the exact model number under the "CE" logo it should say "model:e200" for Version 1; "model:e200 V2" for Version 2; and "model:e200R" for Rhapsody Version. Make sure that you choose the correct firmware version for your device as updating it using the wrong firmware version may render your device useless.

E200 Manual Firmware and Instructions:

E200V2 Manual Firmware and Instructions:

E200R Manual Firmware and Instructions:

Dec 25, 2010 | SanDisk Sansa e200 MP3 Player

1 Answer

My sansa e250 having video option, but it not supot any video file to play on the player.


When your operating system on the computer is Windows:
Run the Sansa Firmware Updater to get the Sansa Media Converter:

When your operating system on your computer is Mac, or when you want to update manually:
go to the Sansa forum:

Only when you have the e200 series version 2 player, videos can be viewed from the microSD card.
Accessing the microSD card:
Highest capacity of the microSD card:
Verify the version of the player. To check, go to Settings > Info.
For 01.xx.xx firmware (e200 version 1) - up to 2GB microSD cards
For 03.xx.xx firmware (e200 version 2) - up to 16GB microSDHC cards
Differences between e200 version 1, 2 and Rhapsody player:

For supported files, see:

Aug 13, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

How can you tell if it is a version 1 or 2?

Sansa e200 series has 3 not interchangeable versions of firmware:
  • version 1: e200, firmware starts with
  • version 2: e200v2, firmware starts with
  • version rhapsody: e200r, firmware starts with
Site for the difference between these versions:

The exact type should be on the back of the player: model e280R.
For the rhapsody there is only 1 firmware available.
The zip file can be downloaded here:

When another firmware is needed, go to the download firmware wizard on next page and select your model:

Sep 25, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

PC doesnt recognise my e250 mp3 player

Get the software from Sandisk's website - e200 series Support - get country-specfic software - are you in a country that bans music download services? Contact Rhapsody support, or go to their country-specific page for the answer to that one

Jun 11, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Vista not compatible with rhapsody.

I use Rhapsody with Vista. You need to go to Rhapsody's website (or Best Buy Digital Music Store, which runs the same software) and download the updated version, which will work just fine.

Purchased music from iTunes can be put on Sansa players as well when you set-up Rhapsody to manage your music. Have the program detect your music library and then all you have to do is drag and drop to your MP3 player.

Apr 19, 2008 | SanDisk Sansa e200 MP3 Player

5 Answers

How to reset sansa e260

You can do this by simply holding down the Power/Menu button for about 15 seconds. After the reset, any changes you have made to the e200 during its last use will be lost.

Mar 14, 2008 | SanDisk Sansa e200 MP3 Player

2 Answers

Don"t know how to trans fer music i bought from itunes to sansa e200 2gb plae?r

Try downloading the Rhapsody Real player app, and import your Itunes file to the Rhapsody library. The files will be converted and will be able to be transferred to your mp3.

Jan 07, 2008 | SanDisk Sansa e200 MP3 Player

2 Answers

Music downloads

conect to your computer make a right click in the music folder you want to download and go to "send to" you will find the sansa in the list make a click over the sansa and you goit reapeat for each song or folder...good luck and rate this help.....

Dec 31, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Use rhapsody for the trial period and now My SanDisk Sansa e200 won't acknowledge any downloads on my e200 since I didn't sign up for rhapsody. How can I get my e200 to allow download from somewhere other...

If you didnt delete the music from your trial subscription with Rhapsody, they are still on the device, taking up space. Your device will allow any type of music to be transferred, it doesnt have to be specifically from Rhapsody. Best idea is to "format" the device to remove everything and try transferring the music onto the device. Connect the device and go to My Computer>Device Name, then right click on the device and select format. This will erase everything. If you are not able to format the device, change the mode, then try again. Device>Settings>mode or USB Mode. Reply if you have more problems. Best of Luck.

Sep 16, 2007 | SanDisk Sansa e200 MP3 Player

2 Answers

It wont turn all the way on.

I have this same EXACT problem. Call the support system and they may be able to replace it or send you an email. Although I never got the email.... Sorry, and hope this helps.

Apr 02, 2007 | SanDisk Sansa e250 MP3 Player

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