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just tried to receive a video call and they can see me but i can't see them... has a red x...
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Problem for Microsoft LifeCam VX-1000 Webcam
Microsoft LifeCam VX-1000 Webcam Problem
By stansilver on Oct 15, 2007
I'm running Windows XP. The camera and software installed fine. When I bring up the camera thru the control panel, the image displayed is great. Here's the problem. When I try to do live video with a messenger program such as AOL IM or MS Messenger, I can see myself in the lower left corner and my brother can see himself on his computer but neither of us can see each other. He doesn't have the problem with anyone else so I have to believe it's me. When I try to establish a video connection with him and he accepts, several seconds later I get an error message that says the connection cannot be made and there may be a firewall problem. I've disabled the router firewall, the Macafee firewall (it comes with Comcast, the ISP) and the Windows XP firewall. I still get the same error message. Any thoughts or suggestions on the problem?
Same Problem
Jun 19, 2008
- every time I try to use my webcam,Microsoft LifeCam VX-1000 Webcam i have that message "Not connected" I tried every USB port (3) and got the same message. I have to tell you that i just got the memory of my toshiba satelite A65 upgrade to 1 GB.please help me to fix that problem. - marine1692
Jun 18, 2008
- Having the same problem, both users are trying to use aol software to see each other but keep getting the message we are behind different firewalls, driving us all crazy. Any help offered would be appreciated. Both tried reinstalling software, but no luck.- Guest
Mar 28, 2008
- exactly this - how do i fix it?- GuestFeb 11, 2008
- When I try to have a Video Call I am able to see myself and my friend is able to see himself, but it will not let us see each other. Then when we just try and show our webcams it wont let us either. I have tried this with other friends and it works but it will not work with him. I have turned off my firewall and so has he, so is there any way it can be fixed?- chs18Feb 02, 2008
- omg , kay well i need to install my Microsoft lifecam , buti lost my CD ! , what can i do , is there a website to install it on ?PLEASE HELP!- lizzcarlsonn
Solution #1
posted on Jan 14, 2009
Send this info to him also.
Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype set it up as follows:
The camera and audio should function properly. Your friends and Family will now see and talk to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger set it up as follows:
C. Windows Live Messenger:
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud
Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype set it up as follows:
- Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
- Then click on the Video Settings.
- The camera if installed properly will come up and show a picture.
- Then on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now see and talk to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger set it up as follows:
- Go to Messenger at the top left and click on it.
- Next go down to Preferences and click on it.
- Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
- Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
C. Windows Live Messenger:
- After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
- Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
- Next go to the Menu Bar on right side, click on “ “Action.”
- Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud
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10 Other Users Have The Same Problem - Continued
Comment by paige72, posted on Jan 04, 2008
i need to re-intall my webcam but i lost the cd
Comment by paige72, posted on Jan 04, 2008
i need to re-install my webcam but the cd is missing
Comment by Guest, posted on Dec 29, 2007
have logitech quick cam for notebooks but am unable to use aol live video IM, keep getting mesage about me and my contact being behind different firewalls. I have contacted logitech, who have proved camera working. I contacted McAfee who ruled out firewall, AOL say they cannot support this problem. I have disabled windows firewall and McAfee firewall's to no avail. HELP !!
Comment by Guest, posted on Dec 13, 2007
And yet again, Microsoft feels the need to suck at everything they try.
Comment by glowy1, posted on Nov 10, 2007
I'm running Windows XP. The camera and software installed fine. When I
bring up the camera thru the control panel, the image displayed is
great. When I try to do live video with a messenger
program such as AOL IM or MS Messenger, I can see myself in the lower
left corner and my friends can see themself on their computer but neither
of us can see each other. they don't have the problem with anyone else
so I have to believe it's me. When I try to establish a video
connection with him and he accepts, several seconds later I get an
error message that says the connection cannot be made and there may be
a firewall problem. I've disabled the router firewall, the Macafee
firewall (it comes with Comcast, the ISP) and the Windows XP firewall.
I still get the same error message. Any thoughts or suggestions on the
problem?
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