Question about Microsoft LifeCam VX-1000 Webcam

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Microsoft LifeCam VX-1000 Webcam Problem

I'm running Windows XP. The camera and software installed fine. When I bring up the camera thru the control panel, the image displayed is great. Here's the problem. When I try to do live video with a messenger program such as AOL IM or MS Messenger, I can see myself in the lower left corner and my brother can see himself on his computer but neither of us can see each other. He doesn't have the problem with anyone else so I have to believe it's me. When I try to establish a video connection with him and he accepts, several seconds later I get an error message that says the connection cannot be made and there may be a firewall problem. I've disabled the router firewall, the Macafee firewall (it comes with Comcast, the ISP) and the Windows XP firewall. I still get the same error message. Any thoughts or suggestions on the problem?

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Re: Microsoft LifeCam VX-1000 Webcam Problem

Send this info to him also.

Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 14, 2009

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Normal 0 Did you install the software with the camera connected to the computer? Disconnect the camera from the USB port and reinstall the software. When the program asks you to connect the camera, do so, and it should work. Hope this is of some help. Bud

Below is info for setting up Audio & Video to chat on line after you install , either Skype or a messenger program.

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