Question about Brother MFC-8440 All-In-One Laser Printer

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Drum Reset error

I have a Brother MFC 9870 which is printing blank sheets. There's a new toner cartridge in and I've just changed the drum.
However, the drum life is still at 0% and none of the reset solutions I've seen apply to this machine. There are no LEDs and reset button, etc.

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  • Master
  • 2,306 Answers

Open the front door and press the menu or options button, it will ask if it's a new drum, just press 1 for yes...good to go

Posted on Sep 14, 2009

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1 Answer

I HAVE REPLACED TONER WITH THE CORRECT BROTHER TONER CARRTRIDGE AND THE MACHINE KEEPS TELLING ME TONER ERROR AND REINSTALL DRUM UNIT..HELP


Hi there,

Below are instructions that I have found from the internet. Hope that they will help.

  • Open the front cover of the printer.
  • Hold down the Go button for 4 seconds until all the LEDs light up. Then release the Go button
  • Remove the drum unit and toner cartridge assembly.
  • Replace the drum unit and toner cartridge assembly back into the printer.
  • Close the front cover of the printer
  • Your drum unit should now be reset
  • MFC / DCP PRINTER SERIES

    1.Remove the drum unit and toner cartridge. Wait 1 or 2 minutes.
    2.Replace the drum unit and toner cartridge into printer.
    3.The error message "Change Drum Soon/Drum end soon" will continue to appear if the drum counter was not reset when you replace the drum unit.
    4.To clear this error message, you need to reset the drum counter as instructed below.
    5.Make sure that the machine is turned on.

    For MFC users: To confirm you are installing a new drum, press 1. For DCP users To confirm you are installing a new drum, press the Up Arrow key

    7.When the LCD shows Accepted, close the front cover.
    8.Your drum is now reset.

    Resetting the drum unit will not improve print quality. It only resets your drum and allows you to continue to print. You decide when to replace the drum unit not the manufacturer!

Feb 24, 2015 | Brother MFC-8860DN Printer

1 Answer

How to reset " replace drum" for brother MFC-7860DW


Time to really order a new drum and really replace with a new one.
Resetting the drum unit will not improve print quality. It only resets your drum and allows you to continue to print. You decide when to replace the drum unit not the manufacturer!

1.Remove the drum unit and toner cartridge. Wait 1 or 2 minutes.
2.Replace the drum unit and toner cartridge into printer.
3.The error message "Change Drum Soon/Drum end soon" will continue to appear if the drum counter was not reset when you replace the drum unit.
4.To clear this error message, you need to reset the drum counter as instructed below.
5.Make sure that the machine is turned on.
6.Press Options.
To confirm you are installing a new drum, press 1.
7.When the LCD shows Accepted, close the front cover.
8.Your drum is now reset.

Jul 30, 2014 | Brother MFC-7860DW Laser All-In-One

2 Answers

Drum Life Ends soon - Brother


The problem with this is the design. Each toner cartridge has a microchip on it, that counts the pages you print. The company has determined that you get x amounts of prints. Then you have to replace it, empty or not. This printers do not work the same way as an expensive professional business copier. In an pro style there is a spent toner cartridge that collects all of the wasted toner that is on the drum. On a small business/home style this spent toner goes back into the cartridge. There is no level indicator, even on the inkjet printer. They too, have a chip that says you have x amount of prints/cleaning cycles they can go through. Look up inkjet refill kits or inkjet cartridge programmer.

Mar 31, 2014 | Brother Mfc-7340 All-in-one Laser Printer...

2 Answers

Drum error


try this trick, open then the front cover and remove the drum&cartridge assembly then reinsert while the cover is open press clear/back key and will ask you 'replace a new drum' just answer yes by clicking an arrow up

May 31, 2011 | Brother MFC 7840W Printer

1 Answer

I have a Brother MFC 8220 with a nonBrother cartridge and the original Brother drum. No problems printing until today. I tried to send a 4x6 piece of thin card stock through the front manual feed on the...


There are possibly 2 reasons why this is happening.
1. The drum unit may have been damaged in some way but I doubt it. Check fully that all contacts are in the right place at either side of the drum unit. A contact may be slightly bent.
2. Check the Transfer Roller is in its correct position. The transfer roller is the felt type roller that is positioned in the printer under where the drum unit goes. If this has got out of position then that could also cause the faint printing. Check contacts in printer are not bent.

May 19, 2011 | Brother MFC-8220 Fax

1 Answer

Brother MFC 6800 Drum replaced, now prints blank page. Plastic sheet was spit out indicating correct install. Same toner cartridge will work if old drum re-inserted, but print quality is bad, as drum worn...


Here is a link to the user manual check page 187... and buy a new toner... sometimes the toner runs out and the unit does not alert you... if the toner does not fix the issue but the old drum still works... then your new drum is a dudd and needs to be changed...

Dec 16, 2009 | Office Equipment & Supplies

2 Answers

Ghost printing


Hi Phillip,
If you have changed the drum and toner, then check the fuser unit. The teflon coating on fuser film could be worn.

S88

Dec 16, 2008 | Brother MFC-8460N All-In-One Printer

3 Answers

Four dots middle of page


How do I clean white or black spots on printed documents? Description: First make 10 to 15 copies of a blank, white sheet of paper.
If you still see the spots on printed documents after making multiple copies, clean the drum unit as follows:

  1. Remove the drum unit and toner cartridge assembly, and then remove the toner cartridge from the drum unit.
  2. Position the print sample in front of the drum unit so you will know the exact position on the drum that is causing the poor print.
  3. all-ug-19.gif
  4. Turn the black gear on the drum as you check the surface of the OPC drum.
    The OPC drum is photosensitive so do not touch it with your fingers.
  5. all-ug-20.gif
  6. When you find the substance on the drum surface that matches the print sample, gently dab the surface of the OPC drum with a cotton swab that is lightly dampened with isopropyl alcohol.
  7. Note
      • Do not use a scrubbing or wiping motion because this might damage the drum.
        all-ug-21.gif
      • Do not try to clean the surface of the OPC drum with a sharp object, such as a ball-point pen, because this might cause permanent damage to the drum unit.
  8. If the print quality still has not improved you need to install a new drum.

Sep 11, 2008 | Brother MFC 7420 All-In-One Laser Printer

5 Answers

Reset drum - brother mfc-8860dn


Open front cover

Remove drum unit and toner cartridge assembly

Put drum unit and toner cartridge assembly back in machine, but do no close front cover.

Press Clear/Back
You will get a message "Replace Drum?"
Select Yes to confirm

Jan 06, 2008 | Brother MFC-8860DN Printer

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