Question about Toshiba Satellite L305-S5924 Laptop

1 Answer

When I boot up my lap top it doesn't show the desk top at all

Nothing but the mouse pointer appears on an empty screen

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  • so_marashdeh May 15, 2009

    I'm

  • so_marashdeh May 15, 2009

    I'm truely sorry for the rating thing I'm realy mixed up.

    well, the loading screen appears and every thing goes right until I reach the dead end; no desk top, no Icons, no start menu, nothing at all!

  • so_marashdeh May 16, 2009

    I tried that but it didn't work at all. a black page showed up with the word "safe mode" at the corners and that's it

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  • 326 Answers

If its you desktop screen and noting is there try this

press ctrl+alt+ del, will bring up your task manager
from file select new task (run) type explorer.exe in and hit ok

let me know if that works

Posted on May 15, 2009

  • 3 more comments 
  • mark hudson May 15, 2009

    why rate it before letting me know if it worked or not, think thats inappropriate of you when im trying to help you out

    what happend? when you boot do you get the loading screen before it hits this blank screen? what other info can you provide




  • mark hudson May 16, 2009

    please understand im trying to hep you and only when i have a spare few mins at work,



    if the ctrl+alt+del doesnt bring up the task manager then as your booting up just after the first screen try looking for F8 at the bottom of the screen, best bet is to keep tapping F8 after the first screen



    youll know you got it when you get a menu up with the option safe mode, boot into safe mode then try a system restore



    start menu/programs/accessories/system tools then select system restore



    choose a point before the problem started then the pc will restart



    let me know your results



    thanks

  • mark hudson May 17, 2009

    if you have nothing at all, no start menu etc even in safe mode then its looking like a corupt system and will need reparing or windows reinstalling



    on that safe mode or even when you start normaly can you get you task manager up with ctrl alt del ?

  • mark hudson May 18, 2009

    how are you getting on with this? do you have a recovery disc?

  • mark hudson May 19, 2009

    still waitng for you to confirm if you need help on the recovery part
    for this problem, if not would you please change the rate to at "least thanks for trying", the inappropriate has crippled my rating.

    thanks


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Step 1


1. Open Mouse by clicking the Start button, clicking Control Panel, clicking Hardware, and then clicking Mouse.
2. Click the Pointer Options tab, and then do any of the following:

To change the speed at which the mouse pointer moves, move the Select a pointer speed slider towards Slow or Fast.
• To make the pointer work more accurately when you're moving the mouse slowly, select the Enhance pointer precision check box.
To speed the process of selecting a choice when a dialog box appears, select the automatically move pointer to the default button in a dialog box check box.
To make the pointer easier to find when you move it, select the Display pointer trails check box, and then move the slider towards Short or Long to decrease or increase the length of the pointer trail.
To ensure that the pointer doesn't block your view of the text you're typing, select the Hide pointer while typing check box.
To find a misplaced pointer by pressing the CTRL key, select the Show location of pointer when I press the CTRL key check box.

Change mouse settings
http://windows.microsoft.com/en-US/windows7/Change-mouse-settings


Step 2


If you are using touchpad, try reducing the Touchpad sensitivity and check

1. Click on the "Start" icon in the lower left corner of the screen. Select "Control Panel." Next select "Mouse" under "Hardware and Sound." You can also left-click the touchpad while the cursor is anywhere on the desktop. From that screen, choose "Mouse Pointers."
2. Select the "
Buttons" tab at the top of the dialog box that opens. This shows the type of touchpad device installed on your laptop.
3. Set the touchpad for right or left-handed use from this dialog box. You can adjust the double click speed of your computer as well. When you finish making any changes, click "
Apply."
4. Pick the "
Device Settings" tab from the dialog box now. You can see the touchpad for your Vista machine highlighted on this screen. Select "Settings."
5. Read the information provided in the next dialog box. It gives you options for tapping your
touchpad, using the buttons, scrolling, pointer motion and sensitivity.
6. Make any changes you want from the various topics. When you make a change, click "
Apply." Click "OK" when you finish making all your changes.
7. Do some work on your computer for a while, If the touchpad is still too sensitive, return to the "Mouse" menu and continue to adjust the settings until you get them just the way you want them.


Step 3

If the issue persists try to perform a clean boot and check whether the issue is still persists.

Follow the steps mentioned in the article given below.

How to configure Windows Vista to start in a "clean boot":

http://support.microsoft.com/kb/929135

Note:Once the troubleshooting is over, reset the computer to start as usual.


Also I would suggest you to keep in touch with mouse manufacturer

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Step 1


1. Open Mouse by clicking the Start button, clicking Control Panel, clicking Hardware, and then clicking Mouse.
2. Click the Pointer Options tab, and then do any of the following:

To change the speed at which the mouse pointer moves, move the Select a pointer speed slider towards Slow or Fast.
• To make the pointer work more accurately when you're moving the mouse slowly, select the Enhance pointer precision check box.
To speed the process of selecting a choice when a dialog box appears, select the automatically move pointer to the default button in a dialog box check box.
To make the pointer easier to find when you move it, select the Display pointer trails check box, and then move the slider towards Short or Long to decrease or increase the length of the pointer trail.
To ensure that the pointer doesn't block your view of the text you're typing, select the Hide pointer while typing check box.
To find a misplaced pointer by pressing the CTRL key, select the Show location of pointer when I press the CTRL key check box.

Change mouse settings
http://windows.microsoft.com/en-US/windows7/Change-mouse-settings


Step 2


If you are using touchpad, try reducing the Touchpad sensitivity and check

1. Click on the "Start" icon in the lower left corner of the screen. Select "Control Panel." Next select "Mouse" under "Hardware and Sound." You can also left-click the touchpad while the cursor is anywhere on the desktop. From that screen, choose "Mouse Pointers."
2. Select the "
Buttons" tab at the top of the dialog box that opens. This shows the type of touchpad device installed on your laptop.
3. Set the touchpad for right or left-handed use from this dialog box. You can adjust the double click speed of your computer as well. When you finish making any changes, click "
Apply."
4. Pick the "
Device Settings" tab from the dialog box now. You can see the touchpad for your Vista machine highlighted on this screen. Select "Settings."
5. Read the information provided in the next dialog box. It gives you options for tapping your
touchpad, using the buttons, scrolling, pointer motion and sensitivity.
6. Make any changes you want from the various topics. When you make a change, click "
Apply." Click "OK" when you finish making all your changes.
7. Do some work on your computer for a while, If the touchpad is still too sensitive, return to the "Mouse" menu and continue to adjust the settings until you get them just the way you want them.


Step 3

If the issue persists try to perform a clean boot and check whether the issue is still persists.

Follow the steps mentioned in the article given below.

How to configure Windows Vista to start in a "clean boot":

http://support.microsoft.com/kb/929135

Note:Once the troubleshooting is over, reset the computer to start as usual.


Also I would suggest you to keep in touch with mouse manufacturer

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