Question about Brother DCP 115C All-In-One InkJet Printer

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Refer to outline maintenance chaper in trouble shoot manual for brother DCP115c

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  • simone_parke May 15, 2009

    Brother DCP-115c stated empty ink refer to Routine Maintenance manual. Done this and replaced inks. now when you turn the multifunctioner on orange light flashes and will not print. Please tell me what to do. Thanks

  • simone_parke May 15, 2009

    Refills

  • Chris
    Chris May 11, 2010

    Aside from hitting the OK button it sounds like it's possibly a dud cartirdge. The type of error your getting usually only happens if you forget to ensure the copper contacts are clear, Or if the cartridge is either empty or faulty. When you replaced the cartridges were the new one OEM, refills or aftermarket?



  • Chris
    Chris May 11, 2010

    Sorry,



    But You did not ask a question.



    Do you want a link to said service manual or do you know the error code and would like advice on what to do?



    Please reply accordingly.





    Chris

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  • Master
  • 696 Answers

Ok, could be one or more of the refills were faulty, I would suggest exchanging them, or checking with the refill center to see if they can be tested(most good refill centers have testing equipment).

If they are unable to test them or refund/exchange them, try a new factory set and iff they work try replacing each one, one at a time with the refills. This way you can at least determine which one(s) are faulty and use the rest.


Hope this is more helpful,

Chris

Posted on May 15, 2009

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1 Answer

What's your question?brother dcp115c,machine error51?


Brother DCP115C Code: 50, 51

Description

The purge cam switch does not come ON or OFF even after the purge cam has been driven by the specified number of pulses.
Switching arm assembly not engaged correctly Ink cartridge/purge switch harness not connected correctly Purge cam switch broken Gear(s) on the maintenance unit broken Paper feed motor broken Main PCB defective.


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HI Paper got jammed whilst printing, retrieved paper and message now reads See trouble shooting and routine mainenance Chaper in users guide what do I do now do not have manual to hand


if the paper is fully out if not then check there might be a small piece stuck on the sensor,try to check the sensor actuator may be misplaced it usually black in color try to fix it properly so that it moves freely.

Oct 20, 2009 | Brother DCP 115C All-In-One InkJet Printer

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Trouble shooting and routine maintenance


46 means the ink absorber box is full, it only costs around $10.00 to replace but you need to get into service mode to reset the counter. I'm not allowed to give out that info...

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Brother MFC-3360C error message ''PRINT UNABLE 4F .....''


Hi there
Brother 4F is this have a go it could work for you.


Access the internal maintenance mode by pressing the Menu/Set button, then press * 2 8 6 4 within 2 seconds. This should put you in the maintenance mode menu. Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.

This will reset the purge count value. Then the printer will restart, hopefully without the annoying cannot clean message.


All I ask is please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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I have cleaned, retested and new ink and it still will not print Black

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Unable to clean error on Brother DCP115C


Pls refer below to clear the "Unable to Clean" error:

1. Enter MAINTENANCE MODE: Press MENU, MONO START 4x on ARROW UP within 2-3 sec
2. Using the ARROW UP botton, press botton and wait for the ff #:
a. 8 then press SET
b. 0 then press SET
3. Using the MONO START, just press until the word "PURGE XXXXX" comes out
4. Using the ARROW UP botton, press botton and wait for the ff #:
a. 2 then press SET
b. 7 then press SET
c. 8 then press SET
d. 3 then press SET
e. Press Stop/Exit
(This is to reset the purge counter)
5. Using the ARROW UP botton, press botton and wait for the ff # to appear:
a. 0 then press SET
b. 1 then press SET (to reset unit)
c. 9 then press SET
d. 9 then press SET (to exit maintenance mode)

If after this procedure you still encounter problem, see your service center
Hope this will solve your problem "unable to clean".

epc.

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2 Answers

Cannot print


Hi Yankee,

Your best bet is to uninstall/re-install your printer drivers that should solve your problem.

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