Question about Samsung SGH-E840 Smartphone

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I RECEIVE CALLS BUT CANT HEAR THE CALLER AND WHEN I CALL THE RECEIPIENT CAN HEAR ME BUT I CANT HEAR HIM

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I SUGGEST YOU TO GO TO A CELLPHONE REPAIR SHOP. THE EARPIECE IN YOUR PHONE GOT DAMAGED.

Posted on May 15, 2009

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Posted on Jan 02, 2017

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When a call comes in and I transfer to my boss' extension, incoming calls do not come through, caller states phone keeps on ringing. Also on that same extension calls do not transfer to voice mail.


  • Begin the transfer. With the caller on the line, press the "Transfer" key. The caller will automatically be placed on hold and you will hear a dial tone.
  • Connect the caller to the other party. Dial the extension of the party you wish to reach. When you hear the extension ring or after you've announced the caller, complete the transfer by pressing "Transfer" a second time. If the person does not wish to receive the call, press "Release" to disconnect from the dialed extension. Press the key beside the flashing arrow on the LCD indicator where the various lines are displayed to return to the caller.
  • Cancel an incomplete transfer. If you make an error when dialing and need to retrieve the caller, simply press the key beside the flashing arrow on the LCD indicator.

  • Park an incoming call. Parking a call at a designated extension allows the recipient to answer the call from any phone in the facility. With the caller on the line, press the "Park" key twice. If your system designates a particular extension for parked calls, the caller will be held at that extension. Otherwise, the caller is held at your extension. To specify an extension for a parked call, press "Park," dial the desired extension and press "Park" a second time. Replace the handset.
  • Retrieve a parked call. On any system phone, press "Park" and dial the extension on which the call is parked. You will be connected to the caller.

Aug 18, 2016 | Nortel Norstar M7310 Telephone

1 Answer

When i receive calls, I can hear them but the caller cannot hear me


Find the Mute button and turn MUTE back on. It cuts off the microphone so you can talk in private to someone without the caller hearing.

Jun 19, 2016 | Panasonic KX-TG1100 Cordless Phone

1 Answer

Low volume on incoming calls


remove battery from phone and reinstall after 10 mins... this seems to fix alot of things also go to sound setting a make sure the volume is turned up all the way

Jul 09, 2012 | Apple iPhone 3G

1 Answer

Cant hear caller on phone


Hi,what makes when you make call and you can't hear the caller is because the earpiece of the phone is not working, it's damaged and it needs to be replaced.

The earpiece allows you to hear a caller when he calls and it's located at the top of the phone where you put close to the hear when making calls.

When you replace the earpiece of the phone,The you will now be able to hear the caller when he calls.

Take care....

Feb 01, 2011 | Cell Phones

1 Answer

When i call or someone calls me the call goes threw but i cant hear them and they cant hear me


Hi, when someone calls and when you call someone, and both parties don't hear them self, it means that the mouthpiece which makes the caller hear you when you call, and the earpiece which makes the you hear the caller when he calls, both are damaged.

You will need to replace both the mouthpiece and the earpiece,and problem will be solved.

Take care.

Oct 11, 2010 | Cell Phones

1 Answer

Unable to receive sound from interphone F4 when calls were made. Able to make call or receive calls, but cant hear anything , the other caller can hear you.. speakers checked ok, can hear MP3.. Please...


I also did have this problem with my SE W715.
I did talk to Cellular Italia S.p.A and did get this answer that did solve this problem.
Make the pairing as usual.
Make an phonecall.
When you are online press MFB button again and your cellphone will switch from cellphone speaker to headset speaker.
This you only have to once at the first pairing.
/Poul

May 08, 2010 | Sony Ericsson W910i Cellular Phone

1 Answer

The caller can hear me but i cant hear the caller.


please check for the speaker volume in ur phone and if still continues speaker has to be replaced

May 14, 2009 | LG Prada KE850 Cellular Phone

1 Answer

Can't dial out or receive calls


constant dial tone and cant dial out or receive calls

Feb 24, 2009 | Uniden Cordless Phone

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