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My verbatim 1tb external hardrive when i plug it into my laptop says device is malfuctioning and when i plug it into my desktop it says its installed but nothing shows up at all need some help

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  • Chris
    Chris May 11, 2010

    Hi,



    With both units unable to access the drive chances are you either have a failing drive or a failing enclosure.



    I would be happy to help you diagnose either problem. Let me know if you have small hand tools and a spare cable to connect the HDD from inside the shell onto another computers motherboard, or a spare shell on hand.





    Chris

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  • Master
  • 3,866 Answers

You can tske this out of its case and install it into a new case, I may have chatted with you before so just in case its the little board inside that has given out the drive is fine!!! But go get a enclosure for it you be glad you did please rate this solution thanks

Posted on May 15, 2009

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