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Dear Tori, Greetings from New Zealand! You have not supplied much info - so we'll start from the beginning...SAFELY Remove web-cam connection - (I presume it is a USB connection?) - by R-clicking on the little icon - usally green - in the systray by the clock, & following instructions. Have you installed the web-cam "driver" software from the cd that came with the web-cam? If not then do so. Plug in web-cam USB & wait until pop-ups notify you that web-cam device is detected & ready to use. L-Click on "START" > All Programs > Web-cam program. If this option does not work/is not available, then OPEN "My Computer" & click on web-cam icon. This should start web-cam software & you SHOULD see your smiling face on screen! If Nothing works - then you will have to make a note of the model & contact Gateway for support. I hope that this helps! GBU! - Bruce.
Here are the steps to use web cam on MSM:-
Log in to your account at the MSN Web site.
Locate the "Webcam" icon underneath your display picture.
Click the "Webcam" icon.
Select "Send My Webcam" to the person that you want to send your video to.
Wait for your chat partner to accept your Webcam invitation. Once he or she accepts it, your live video feed will begin.
Finish sending the video feed by clicking the "Webcam" icon once again.
Open the MSN Messenger program on your computer.
Show or Hide Your Webcam
Open MSN Messenger on your computer.
Click the "Tools" menu and then select "Options" from the drop-down list.
Locate the "Personal" link and click it with your mouse.
Find the "My Webcam" area and either select or de-select next to where it says "Allow Others to See That I Have a Webcam." This is handy for letting those in your chat list know whether you can have a video chat with them--whether or not they have Webcams.
Good luck, do rate the solution if got help
Ensure the web cam is secured to your personal computer (PC). Most web cams use a "plug and play" principle. You plug the web cam in; it operates.
Install the required software for the web cam to operate. This may involve placing a CD in one of the drives, or alternatively, downloading the software from a host site.
Always reboot the computer after installing new software.
Click on the desktop icon or the program icon to start the program. If the program is correctly functioning, the web cam will start producing an image of its view on the desktop. Adjust the web cam for a clear picture and the view you want.
Most web programs will have a icon for "take picture." Left click on that icon or button. The web cam, like a normal camera, will then "freeze" that image and place it in a photo library.
Open the photo library and examine the image just taken. Congratulations, you just took a photograph with your web cam.
First, check to make sure that the webcam is enabled in the Bios. Once this verified (and if you do not have the driver installed), go to forum.eeeuser.com and search for the webcam driver for your model.