Question about Brother IntelliFax-2820 Laser Fax

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Blank lines on paper

I had to replace the drum and when I did test copy it left blank lines on the paper what can i do to fix this

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  • letha28 Oct 24, 2007

    It was not the toner or the drum it was the fuser unit



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Toner cartridge low?

Shake gently and do another test is image improved?


If so replace Toner.


Failing this does lines disappear when using old drum again?

Posted on Oct 16, 2007

  • Soulvisitor
    Soulvisitor Oct 16, 2007

    Just had a thought isn't there a little blue tab on top side of drum that slides the width of cartridge? if so slide up and back a couple of times, then return it to home position marked with a arrow then reinstall/retest.



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My al-1631 gives blank copies. just replaced toner. no warning lights of any kind. no message lights. it just prints out blank paper. could it be the drum? can't find instruction manual. purchased...

Was the copier working fine before you changed the cartridge? If so I think your cartridge is the problem. If it started making blank copies right after you changed it. If this is not the case the first thing I would say is it is not the drum. Try opening and closing the right side door. There are contacts in the door that will cause blank copies. I have had several customers do this and it fixed the problem. You can also try pulling out the toner and then pull the drum unit partially out and re-seat it. Then re-install the toner.
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Pop open the fax document feeder, and look for a glass strip about 1cm wide, that runs from left to right across the machine.
You will probably see a few spots of dirt, or more commonly, a blob of white liquid paper stuck on the glass, on the side of the machine that corresponds to the black lines on your fax.
Clean this glass strip gently, using a soft cloth dampened with a mild detergent. I often use diluted windex. You may need to scrape liquid paper gently with your fingernail. Close the cover.

Next, put a blank sheet into the feeder and make a copy of the blank page. If you have cleaned it properly, the copy will be blank as well. If you still have a line, align it with the feeder and use this as a guide to show you where the glass may still have some **** stuck on it.

Good luck!

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My Rocoh FT 4220 leaves a blank strip across every page that I try to copy. I have cleaned everything I could, but must have missed something. The blank strip is not always in the same location on the...

Clean the optical section(glass,mirrors,lems)Verify the paper dust on the edge of the cleaning blade,if the OPC drun scratched or the fusing hot roller scratched.Press the cleaning blade release lever down several times.Make a copy and stop the machine when the paper reaches the transport section.If the lines appear replace the OPC drum.After replacing the drum perform the Drun initial setting,Light Intensuty Adjusment,ADS voltage adjustment,Vsg adjustment.

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1) you do not dump toner into the drum! Juo dump it into the toner unit.
2) didi you after replacement put the blue toner handle (right from toner unit) into the left position?

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Dear sir; Try to pullout the drum unit, see have anything block the scan path( such as paper chip) or check the heat roller is there have torn paper wind up.

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If the blank ink still cames in the printer means that their still ink inside the cartridge, kindly check if there are papers left inside the printer when it was removed if there is you have to take it off.

Turn off the printer, delete the remaining files that is to printed on the printer dialog box by just double clicking the icon found at the bottom of the task bar.

Turn on the power of the printer, have a printer test to test if the pritned copy is good. Clean the head, or the nozzle of the printer at the maintenance tab.

If the problem still arises means the head align was damage or mess align that happend when the paper was remove forcely.

That's all
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One way to tell is to take out the toner cart and shake it, reinstall and test run. If it comes out better you may be running out of toner in the cart and will need to replace it shortly. The drum and toner cart on this machine are in the same unit.
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If I understand you right, what you send, people are receiving blank sheets?
When you try to run a copy are those blank also?
If so your problem is with the scanner. The drum should have nothing to do with sent faxes.
Unless your putting the paper in the scanner upside down. And if you ran it enough to need a drum I can't imagine that .

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