Question about Brother IntelliFax-2820 Laser Fax

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Blank lines on paper

I had to replace the drum and when I did test copy it left blank lines on the paper what can i do to fix this

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Re: Blank lines on paper



Toner cartridge low?

Shake gently and do another test is image improved?


If so replace Toner.


Failing this does lines disappear when using old drum again?

Posted on Oct 16, 2007

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I have a blank line running down the left side of all my faxes and copies. I have changed the toner and installed a new drum. Still having the problem.

You most likely have toner on the roller, which should be just above or below the drum, clean this by spraying some window cleaner on a paper towel, or lintless rag, and rubbing the roller clean, make sure to get all foreign particles of roller before closing and trying to print.

Oct 14, 2010 | Brother IntelliFax-2820 Laser Fax

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You have white out or some other white substance blocking your scanner optics. I am assuming this is a thin blank line. What you need to do is make a copy of a document with your machine. You should see the very same blank line on your copy that your customer is seeing on their received fax. Now take this copy and place it in the document feeder the same way you placed the document when you made your copy. Now imagine this document going thru the feeder. The strip that is blank will "match up" with the white out or whatever is causing the blank line. You just need to open up the feeder section where the documents go in to be scanned and look for the thin strip of glass that runs from one side to the other. Using the copy you made with the blank line, use it to see exactly where the glass should have something stuck to it and clean it off with a soft clotch with a little glass cleaner on it. Go ahead and clean the while glass while you are in there. Once clean you can close it back up and run another copy to insure that all the lines are gone.
Good Luck and Thank You for using Fixya.

May 12, 2010 | Canon L220 Plain Paper Laser Fax

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Blank page when I copy or print reports

Re check all the connections. When taking off the paper feed assay, other parts and plug and jack connections were needed to be taken off first.
Make sure the drum seats in its correct position, silver grounds are not bent.
The copy cartridge and Dev housing are not connecting very good somewhere.
Make sure the machine is unplugged.
Try running copies.

Apr 21, 2010 | Xerox WorkCentre Pro 580 Plain Paper Laser...

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Leaving a wide black line in right hand side of transaction

Pop open the fax document feeder, and look for a glass strip about 1cm wide, that runs from left to right across the machine.
You will probably see a few spots of dirt, or more commonly, a blob of white liquid paper stuck on the glass, on the side of the machine that corresponds to the black lines on your fax.
Clean this glass strip gently, using a soft cloth dampened with a mild detergent. I often use diluted windex. You may need to scrape liquid paper gently with your fingernail. Close the cover.

Next, put a blank sheet into the feeder and make a copy of the blank page. If you have cleaned it properly, the copy will be blank as well. If you still have a line, align it with the feeder and use this as a guide to show you where the glass may still have some **** stuck on it.

Good luck!

Dec 04, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Top of page prints OK. Bottom blank

My first guess would be phone line problem. Print out an activity report (if you don't have a users manual you can download it at ) and check to see if you have had any communication errors. If you notice no errors then make 50 test copies. If your test copies look good then I would lean towards a phone line problem. if they come out like you have described then I would start with your toner and drum first, second laser and third main board.

May 27, 2009 | Brother Fax Machines

2 Answers

Blank print top 1 inch has print Toner cartidge has been changed

I need more information. If you make 20 copies do you still notice the problem or only when you receive a fax. What is your copy count (press life 1). Does it jam or make noises. At first glance I would say phone line problem. .

May 26, 2009 | Sharp FO 5700 Plain Paper Laser Fax

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Blank pages

remove the cartridge and using a damp cloth wipe the ink openings...this might fix the issue.

Oct 01, 2008 | Sharp UX B700 Plain Paper Inkjet Fax

2 Answers

TX problem

If I understand you right, what you send, people are receiving blank sheets?
When you try to run a copy are those blank also?
If so your problem is with the scanner. The drum should have nothing to do with sent faxes.
Unless your putting the paper in the scanner upside down. And if you ran it enough to need a drum I can't imagine that .

May 15, 2008 | Xerox FaxCentre F116 Plain Paper Laser

2 Answers

Solid Blank Line

If it's blank, is this on what you send/recieve?

Also if you print something like a status sheet, is it missing on those too? If so, your print head needs replacing.

If its on copies/sents you need to clean the scanner head.

Feb 15, 2008 | Brother IntelliFAX 885MC Plain Paper...

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