Question about Apple iPod touch

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My itouch is new and all of a sudden white blank screen. I restores more then 5 times and it would clear up but nope goes and dissolves into the white screen again. I mean my itouch hasnt dropped or anything i mean the multi touch works cus i press the switch to turn it off and i slide my finger to shut it off as if i can see it and it wors just the pixel or dipal wont hold out.

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  • Apple Master
  • 688 Answers

Take you iPod Touch to a nearby Apple store and they will give you a new one.
Or send it to apple and they will give you a new one.
This is a well documented problem that apple is replacing ipods with this problem
your itouch is under warranty...use it

Posted on May 15, 2009

  • Lala Alonsi
    Lala Alonsi May 24, 2011

    Hey I know it has been over a year but. the advice you gave was great. I didnt know I needed to take mine to the apple store. Lol I was really dumb back then hehe!!

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Welcome to Fixya

This problem is called the white screen of death. To solve this, you should press the Home button and the Power button together for about 30 - 40 seconds. This process is called hard reboot. You can also try to restore the factory settings by plugging the device to you computer and restore it using itunes.

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try this
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Dude i know exactly what you mean, but that usually happens to me when im on the internet. I'll be on a website & all of the sudden it jumps back to the home page, pisses me off. I got a problem too..I have like 4 cds that are entitled "greatest hits" but after the itouch gets synched, they are all combined into 1 cd with 5 different artists. I dont know what to do.

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Frozen?


Start with this troubleshooter

http://www.apple.com/support/ipodtouch/troubleshooting/ipodtouch/

if you need more assistance, let me know.

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