Question about Evolis Pebble Color Card Printer

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Have a Pebble 4 card printer and the ribbon breaks after each card is printed.

I have a Pebble 4 card printer and the ribbon breaks after each card is printed.

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This is a very common problem within all ID Card Printers and might have multiple causes. Most common are sharp edges at the end of the card, or a high contrast/intensity image thats being printed.

Check the cards for sharp edges, if edges are very sharp and beveled up, discard the cards immediately as they can also damage your printhead.

Lower the quality and/or contrast within the printers divers/graphic menu.

-- The Pros at www.DiscountIDStore.com

Posted on Feb 10, 2012

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The card are not being fed when printing a test card...

Posted on Dec 11, 2009

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1 Answer

Hi I got Evolis Pebble 4 and I have problem with printing the ribbon light is always ON and it does not print with YMCKO, but when I change to black ribbon K it prints. What is the problem.


It sounds like your ribbon setting in the printer-driver is set to the R2011 (or R2211) K ribbon. It should be set to R3011 for the full-color YMCKO ribbon. Check by locating the printer in the Windows Devices & Printers view (Win7: Start Button => Devices and Printers; WinXP: Start Button => Printers and Faxes). Locate your Pebble printer; right-click; select "Printing Preferences". Check your ribbon setting here and match to the ribbon that is loaded. NOTE that you can only make changes to this driver setting if you have Windows Admin rights with your Windows log-in ID. If you don't, have your systems administrator assist you with this by logging in with their ID.

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Not card, not ribbon, not cleaning, not driver setting.
Does your black ribbon roll and never stops?

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I changed the ribbon to the monochrome R3012, but the printer has the NO RIBBON light on and it won't recognize it. I set the printing references to that ribbon style, the ribbon is not torn, I have made...


You may have installed ribbon incorrectly.
Align the gears of ribbon spindle with gears on printer and second important thing is that ribbon should come from up not from down.

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Evolis Pebble 4 with a gold monochrome ribbon. Printing on pre printed blank cards. The print is not complete, almost as if there is not enough pressure on the card as it is printed. All the letters are...


Make sure you have selected gold ribbon in printer graphic properties.
Also you can try changing luminosity and treatment options in graphics under Advanced setting.
Check for print on a white card also as problem may be due to card surface also .
You should cklean print head also at once.

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My Evolis Pebble 3 ink ribbon breaks after I print 2 cards.


First clean Rollers and print head . Check if you have increased luminosity and contrast too much in printer Graphic properties. If this doesn't solves your problem increase x offset little bit using Px;+ command in Dialog with printer

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My ink ribbon breaks after it prints 2 cards. I have an Evolis Pebble 3.


Clean all transport rollers . check for X offset by giving Rx command in Properties/Tools/dialoge with printers. Increase offset little bit using Px command

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Check if ribbon type is proper.
Do self adjustment at once.
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Pebble 4 miss ribon setup from time to time


Sounds like a failed/failing ribbon sensor. Each color ribbon has an embedded RFID tag. The PC/driver requests the ribbon tag info from the printer, and sets the driver according to the reply (R3011-YMCKO, for example). The mono-chrome/black R2011 and R2211 ribbons don't have RFID tags. If the PC/driver requests the ribbon tag info, and gets a response of "none found", then the driver will be set for "K" ribbon.

This can also be a fault due to spotty communications with the PC - bad USB cord; USB port; printer logic board issues; etc. Try a different USB cord, port & a different PC to see if the problem will resolve. If not, then it seems the problem is with the printer itself.

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Hi, did you change the ribbon type at the printer properties? You must choose the black ribbon or monochrome in old drivers.

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