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Connecting Gateway Keyboard to Dell Laptop with PS/2>USB Adaptor

The PS/2>USB Adaptor I have connected to the laptop shows "Unknown Device" for the keyboard

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Re: Connecting Gateway Keyboard to Dell Laptop with...

Does the entire keyboard function with the multi-adapter? I am having the same problem, and i just bought a single ps/2 to usb adapter. If it works, let me know. THanks!

Posted on Apr 11, 2008

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My keyboard is not showing in device manager

To install your keyboard or mouse:

  1. Exit Windows and turn off your computer.
  2. Unplug the power cord and modem and network cables.
  3. Disconnect the old keyboard or mouse.
    If you are installing a USB keyboard, connect the keyboard to a USB port on the back of your computer.

      If you are installing a PS/2 keyboard, connect the keyboard to the PS/2 keyboard port on the back of your computer.
      1. Connect the power cord and modem and network cables.
      2. Turn on your computer.

        To install the device driver from the Gateway System Restoration Kit:

          1. Start your computer. The Add New Hardware Wizard window opens.
          2. Click Search for the best driver for your device, then click Next. Complete the wizard by repeatedly clicking Next until the wizard tells you that it was unable to detect any devices and that it has installed an unknown device.
          3. Insert Disc 1 of the Gateway System Restoration Kit into the CD or DVD drive. The System Restoration Kit program starts. Go to Step 6.
            - OR -
            If the program does not run automatically, go to the next step.
          1. Click Start, then click Run. The Run dialog box opens.
          2. In the Open text box, type d:\autorun.exe (where d is the drive letter of the CD or DVD drive), then click OK. The System Restoration Kit program starts.
          3. Click the Install Hardware tab.
          4. Click the device driver, then follow the on-screen instructions. Installation is complete. If your keyboard or mouse does not function correctly, see "Troubleshooting".
        1. The keyboard does not work
          bdgreen2.jpgMake sure that the keyboard cable is plugged in correctly.bdgreen2.jpgRemove all extension cables and switchboxesbdgreen2.jpgTry a keyboard that you know works to make sure that the keyboard port works.bdgreen2.jpgClean the keyboard by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys.bdgreen2.jpgTry a keyboard that you know works to make sure that the keyboard port works.bdgreen2.jpgReinstall the keyboard device driver. For more information, see Installing the device driver.

          A keyboard character keeps repeating
          bdgreen2.jpgMake sure that nothing is resting on the keyboard.bdgreen2.jpgMake sure that a key is not stuck. Press each key to loosen a key that might be stuck, then restart your computer.

          Liquid spilled in the keyboard
          bdgreen2.jpgIf you spill liquid on the keyboard, turn off your computer and turn the keyboard upside down. Let the liquid drain, then let the keyboard dry before trying to use it again. If the keyboard does not work after it dries, you may need to replace it.

Jun 30, 2012 | Gateway 7001433 Keyboard

1 Answer


If your keyboard has a PS/2 port and your laptop do not, then it is not compatible. Most keyboards and laptops nowadays both support USB. If both of them do use USB then you should be fine.

PS/2 Port
USB Port

Jul 25, 2011 | Compaq Keyboard

1 Answer

Does the labtec wireless mouse turn itself off when not in use

You should always safely shut down and turn off your computer before plugging or unplugging the mouse from the PS/2 mouse port. If you do not safely turn off your computer, you may damage the mouse port, the mouse, or both.

Your Labtec mouse should detect and function by simply connecting it to the computer´s PS/2 mouse port or USB port. If you have 3 Button Labtec Mouse (M/N: M-CAC64), your mouse will work in the PS/2 and serial port with the supplied adaptor. If you are using the 3 Button Labtec mouse, we recommend using the PS/2 port. To determine the model number of your device, turn it upside down and look at the label. Model numbers are indicated by "M/N:". This will help you determine what system ports your Labtec mouse can be connected to.

Thank you

Mar 14, 2010 | Labtec Wireless Desktop Keyboard/Mouse...

1 Answer

Microsoft PS/2 Keyboard (IntelliType Pro) USB Laptop doesn't work

think this might be a driver issue check for an update for your system

Feb 10, 2010 | Microsoft PS-II Intelli Mouse MSMIINT...

4 Answers

My dell sk8110 keyboard has a round purple connector plug that fit my old computer. My new computer has only USB ports. How can I connect my keyboard to the new computer?
The round purple connector is refered to as "PS/2" type connector. You can find an adapter that converts PS/2 to USB connector. The above link was just to show what I was refering to. Hope this helps.

Aug 24, 2009 | Dell SK8110 Keyboard

1 Answer

Microsoft PS-2 Intelli Keyboard

Don't worry, if u shutdown the computer your keyboard is still on it is just normal so it is not necessary to worry. and next thing is that when you change the PS/2 to usb adaptor, it won't work because, some of the keyboard doesn't support USB port so plz use as previous. altho it is switch on after shutdown the computer it will not bring the problem. so i don't worry. ok byee have a nice day.

May 15, 2009 | Microsoft PS-II Intelli Mouse MSMIINT...

1 Answer

Belkin wireless keyboard receiver won't work with my laptop

Yes and no...
"Wireless enabled" means you do not need a separate adapter to connect to a wireless NETWORK or computer, not a peripheral device.

I assume the two connectors are PS/2- plugs - one pink, the other one green. What you need is a PS/2- -to-USB adapter that should have come with your keyboard. PS/2-in, USB-out, either with or without the cables (see picture)

Dec 18, 2008 | Belkin Wireless Keyboard/Optical Mouse...

1 Answer

Keyboard issue

reinstall your keyboard drivers or connect the keyboard socket to the USB if it connect to PS/2 or vice-versa. 

Oct 20, 2008 | HP CPQ175KB Keyboard

1 Answer

Keyboard to Laptop connectors

go to, and look up ps/2 (which is the official name for the connector type normal keyboards have) to usb adapter, and you should find a little green thing that adapts your keyboard to usb. Make sure that the usb is a male end, and the ps/2 is a female end, or you've got the wrong one.
However, before you do that, I want to let you know that I just did the same thing, and I cannot get my Gateway keyboard to work on my HP laptop through usb. I have no idea why, and I am currently trying to find a solution. So I wouldn't suggest buying it until you know how to fix it. If you figure it out let me know.

Dec 04, 2007 | Gateway 2520915 Keyboard

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