Question about Ricoh Office Equipment & Supplies
Our Savin 4035Esp Copy/Scanner/Printer needed toner. We replaced the toner, it seemed like it was fool proof. We turned unit back on, it detected a paper jam. We couldn't find the paper jam. We rebooted the unit and now we are getting "Funciontal Problem - Functional Probelm with the machine. Turn main power switch off then on. SC863." We turned the system off and found the paper jam and cleared it by turning the green knobs, we didn't need any force or tools. We rebooted the machine and get the same message. We turned the machine off and unplugged it and still get the same message when we turn it on. Is there anything I can do to fix this, like a master reset or something? Or if a part needs replacing, is this something someone who is comfortable repairing computers may be able to tackle?
When i copy it copies 1 copy then displays error code sc402 and i have to turn off machine and back on to copy
Posted on Nov 13, 2009
Hello sir; SC 863 means your copier hard drive not good,you need to replace one. can't repair.
Posted on May 15, 2009
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Posted on Jan 02, 2017
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The bottom left portion of the display gave
the error message:
Waste Toner Bottle 1 Almost Full. Please call service.
They were still able to print,
however this message would not go away.
Power down the printer using
the normal shutdown method.
Open the top front door.
Remove the cover directly below
the 4 toner cartridges.
The removable cover below the
toner cartridges is actually the Waste Toner Bottle.
Bring this to the dumpster.
There is a round, clear-plastic tab on the underside of the "bottle". Remove this.
Shake the bottle around over the dumpster.
Continue until all the toner has been removed.
Push the clear plastic tab back in place.
Wipe off all toner residue before putting it back into the printer.
Put the waste toner bottle back into place. Power on the Savin. Confirm the message no longer appears and that users are able to print.
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