Question about Samsung SGH-d807 Cellular Phone

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Samsung D807 Buttons on the top portion of keypads have stopped working - it's a slider, so the numbers on the inside are working still. Spontaneously stopped working (of course 1 month after warrenty ended). It began with the silver button in the middle stopping, then now all buttons on the outside no longer work. Samsung says I can pay them $70 to fix it. I would like to fix it myself - any suggestions? If parts are needed, where can I buy those parts? THANK YOU!

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  • Anonymous Dec 12, 2007

    Same thing here, one month after the warranty was up. First the buttons wouldn't work while the the phone was slid up but now they won't work at all :-(

  • Anonymous Dec 23, 2007

    I am having the same problem - cant get the silver button and the left and right arrow to work - the up and down arrows are still working - - 

  • narrrrrr Dec 26, 2007

    Same problem with mine! The background is messed up too though. It's cut in two and it's also backwards. When I slide it open, however, the screen turns white.

  • Anonymous Feb 04, 2008

    the exact same thing happened to me two days ago all the buttons except the numbers dont work and my warranty expired 2 months ago, so now i am stuck with having to get a replacement phone through insurance.

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2 Answers

I had the same problem my background stopped working all the time, then it jsut stopped working. The vibration had been going in and out of commission for a while. THe other day my screen did the whole "cut in half mirror image/white screen" ordeal. So i did some research. On another site, i saw a guy say that the slider has a "ribbon tape" that operates the top half. This eventually gets wore out, thus causing the same problems.

http://www.phonescoop.com/phones/user_reviews.php?phone=890

There's the link. He says its a fixable problem, for cheaper than what it is to get it repaired, but that it was a risky enough operation that he vouched ot go ahead and have it repaired.

I myself loved this phone, it has it's problems, but i liked it, now though i have no choice but to get a replacement...

Posted on Feb 09, 2008

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IF U WANT TO BUY PARTS ONLINE THEN U CAN CONTACT THIS SITE " CS-TELE.COM" GOOD LUCK

Posted on Oct 18, 2007

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1 Answer

The light does not light when the slide is open nor when any buttons are touched.


Hello Sir.
Welcome To Fixya's Community.
Its My Honor To help You Sir.

The problem with your Phone is related to The Flex Cable.
Flex Cable:
The Part that connects the LCD to the Keypad (Motherboard).
Its defective after a big times of Opening\Sliding The Phone

The Solution:
You Should Replace that part its easy and quick:
First You need Buy that Part.

Buy Samsung SGH-D807 Flex cable.

Take the Phone apart and locate the flex cable; its Flexes!

Ask me if You JNeed anything Further.
Please Honor me With Your Rate.

Thank You For Using Fixya!

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May not be a solution to this problem in particular but get on ebay and find a new flex cable for like 6 dollars. The flex cables in slider phones break down or come loose easily. Usually this causes your screen to turn white. In your case the buttons have stopped working. It may be another problem altogether. So try replacing it, its cheaper than buying a new phone or taking it to a shop. Hope it helps!

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did u replace the sim
sounds crazy but people do forget
failing that,put a sim in from a different network,,this should say card not accepted or simcard not alloweed
then replace with yor normal one
this CAN sometimes force your phone back onto the network

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