Question about Acer (91.AB264.023) Internal 32x CD-ROM Drive

2 Answers

My DVD-R Multi Recorder on my Acer Aspire 3683

Has stopped playing DVD alltogether it just clicked and wurrs and makes noise and CD playback is slow and crackly can you please tell me whats wrong with my machine.

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  • Matthew McGhie
    Matthew McGhie May 15, 2009

    yes it is a laptop it is in, acer 3683....also it will not play DVD discs

  • Matthew McGhie
    Matthew McGhie May 15, 2009

    I have a dry clean kit which doesn't seem to be working would a guru recommend me getting a wet kit to clean the laser or just get replaced??

  • George Vein
    George Vein May 11, 2010

    Sounds like the lens on the drive needs cleaned. Is this a laptop that it's in?

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Lazer would need to be cleaned with a clean kit if this does not shore it up then the lzer would need ot be replaced if this helps you please rate it also we d o not get compensated for answering your question we rely on your good ratings thanks..

Posted on May 15, 2009

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  • Contributor
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Here's what to do and if this doesn't work replace the dvd drive. Open the tray and you'll see the lense assembly. Get a q-tip and moisten one end with windex and leave the other dry. Very gently and carefully rub the lens with the wet end of the q-tip and then clean with the dry end. Be carefull not to press down hard on the lense it may damage the laser. This should work. Good Luck

Posted on May 16, 2009

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