Refrigerator side of my Sub-Zero 690 works fine, but the freezer side is not cold at all.
Check the fan in the freezer department. It has to run when the door i closed. Sometimes the door switch is bad. This causes the freezer coils to ice up so the cold air does not go through the coil to cool the freezer. Unplug the power cord for 1 hour or two hours. Then plug the cord in and see if the freezer gets cold.
Hi,
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heatman101
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I have a 532 that I just had serviced for the same reason, The repairman showed up and tapped on the defrost timer and it started working.
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