Question about Sub-Zero 690 Side by Side Refrigerator

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Freezer side of 690 does not work (not even cool); refrigerator side works just fine.

Refrigerator side of my Sub-Zero 690 works fine, but the freezer side is not cold at all.

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  • Jonathan DeMaster
    Jonathan DeMaster Mar 23, 2014

    I have a 532 that I just had serviced for the same reason, The repairman showed up and tapped on the defrost timer and it started working.

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  • 12 Answers

Check the fan in the freezer department. It has to run when the door i closed. Sometimes the door switch is bad. This causes the freezer coils to ice up so the cold air does not go through the coil to cool the freezer. Unplug the power cord for 1 hour or two hours. Then plug the cord in and see if the freezer gets cold.

Posted on May 15, 2009

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I have a Sub zero refridgerator 590, the refridgerator side is not getting cold, and it's icing up inside where the fresh foods are stored, yet the freezer is working fine. Please help


Hi,
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Check out these tips...they can help you figure out whats going wrong with yourrefrigerator and why it is not cooling

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Sep 17, 2010 | Sub-Zero 690 Side by Side Refrigerator

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Sub zero 532. freezer works fine --0 degrees. fridge wont get below 50 degrees. cleaned condenser fins- still no decrease in temp


check the fan that runs between the freezer and the fridge --check fan for ice blockage -debris-or damage / clean or clear blockage --if not running test wiring and connections as well as motor /repair or replace //also check fan damper is not frozen or blocked its flap that opens and closes for air to flow //----ur fridge side is cooled from the the freezer side the cold air is blown in from the freezer if fan or damper is not working correctly than fridge is usually warm and freezer is working properly

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2 Answers

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This is a common problem - replace the left light switch with Sub Zero Part # 3060140.

Nov 25, 2009 | Sub-Zero 690 Side by Side Refrigerator

1 Answer

Refrigerator not cooling


Please call Jon Larson in our Sub-Zero and Wolf customer service department at 800-222-7820. He will assist you in resolving the situation with your model 690.

Sincerely,


Diane E. White
Assistant Markeing Manager - Trade
Sub-Zero and Wolf
diane.white@subzero.com

Sep 18, 2008 | Sub-Zero 690 Side by Side Refrigerator

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