Question about Pioneer DEH-P3370XM CD Player

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Xm not working

My son installed the stereo.  The stereo works, but it isn't getting the xm signal.  It is activated, if I disconnect the antenna from the xm tuner the radio displays "antenna"   It will give me the serial number but that is it.  It won't play the message or even display channel 1 or any other channel numbers. I have tried refresh.  Any ideas?

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I had a short in my TERK antenna and it gave me the same problem.

If you know someone else using xm, you can try their antenna to see if that is.

I took mine to Best Buy and they had one they checked it with.





Best of Luck.

Posted on Oct 16, 2007

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Be sure to write down any anti-theft codes if your radio requires them.

However - since your radio is getting the 2 channels - it is working properly. The problem lies in XM turning on your account.

Be sure to get the correct # off the radio... sometimes there is a transposition error with paperwork.
The number can be gotten by setting your radio to channel 0. This is your radio ID# required to activate the radio.

Your Radio is working fine - call XM and stay on the line until they activate your account.

I have a suspicion the number was written down improperly.

Be sure when you call that the car is on, and that it is tuned to station #1... also - it can take 15-20 minutes to activate - and must be left on for the duration to catch the activation signal that is sent out.

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Step1 Turn on your XM radio and tune it to channel 0. The display will read your XM radio's identification number. This number will include both letters and numbers. Write this number down and head to your computer.

Step2 Log onto the Internet and go to the XM radio website. A high speed connection to the Internet will make this go faster, but you can activate your XM radio online with dial up.

Step3 Click on the tab that says to activate a new XM radio. This will take you to a screen where you will enter your XM radio's identification number. Type this in.

Step4 Choose a screen name and password to make an account on the XM web site. The screen name should be something that you will easily remember. The password needs to be at least 7 characters long and include 1 capital letter, 1 lowercase letter, and 1 number.

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Step6 Turn on your XM radio and tune it to channel 1. XM will send a signal out to your XM radio to activate it. You will need to leave the radio tuned to channel 1 for 15 to 20 minutes to activate it.


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