The Plantronics S11 headset system is meant to plug into the handset
jack on your phone not the headset jack. Check the connection on the S11
to make sure the handset jack is where it is plugged into at.
Here are a
few suggestions from Plantronics if you are not getting a dial tone:
Make sure all cable connections are correct and firmly in place.
Pay special attention that handset cord is properly connected.
Ensure AC power adapter is connected and power is on.
Make sure you have pressed the headset button and the headset indicator is on.
Make sure the telephone handset is off-hook.
Adjust listen volume control.
Adjust the compatibility slide switch.
Ensure that the headset is centered on your ear.
Good luck from
Headsets Direct!
×