Question about Gateway MX6447 Notebook

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Computer runs off battery only not the power cord (battery is brand new)

My gateway laptop is running off the battery despite being plugged in w/power cord. The cord is functional and the light is lit up but the computer keeps running off the battery until the battery is empty and it shuts off. when I take the battery out the computer shuts down - even though is registers the power cord. help

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  • sandyco326 May 15, 2009

    the light on my laptop indicates that it is plugged in and connected. There is no built in lamp on the AC adapter. I have to unplug the cord to get the light to turn off - it does not blink

  • Chris Hingee
    Chris Hingee May 11, 2010

    Does the charge light on the laptop light up when you plug in the adapter?

    Or does the adapter have a built-in lamp that lights up when it is connected to the mains?

    When you wriggle the power plug that connects to the laptop, does the charge light on the laptop flash or blink?

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  • Gateway Master
  • 32,281 Answers

You have a serious problem with the power and charging circuit. Normally if the battery is faulty the laptop can function with the power adapter plugged and running off the mains.
If a techo cannot fix without replacing the motherboard, then replacing the motherboard might not be a cost effective solution.

You salvage the hard drive by inserting it into an USB hard drive adapter case and use it as an external USB hard drive.
Sorry about this, you have very few options.

Posted on May 15, 2009

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1 Answer

Light is blinking but not video or set not running


Sounds close to a very common problem although not sure which light is blinking nor what is meant by 'set not running' so here is the solution that has worked for others with very similar issues

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Google :'recall your laptop make and model'

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either a bad battery, or charge port. even if the battery was fully charged it will still keep the light on, try this. plug it in, and power it on, then remove the battery completly, the computer should stay on, as its running off the plug power cord. if this port is a bad one the pc will shut off immeadatly. and if it stays running then it will be the battery.

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Certain years of brand new Gateways has a horrendous history of dying leading to a lot of "refurbished" machines being unleashed on the public.

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First thing check that the battery charge light is on when the battery and the charger are connected.
If it is it indicates that the power supply is charging the battery,
If it isnt it may indicate a fault with the battery or that the charger is not compatable with the laptop or that there is a fault with the charger.
If the battery is charging then try running the laptop on battery only without the charger and on charger only without the battery.
This will eliminate which one is faulty.

You mentioned that if you wiggle the cord then the light comes on again.
Check to see if the charger end plug is lose or the actual port on the laptop is lose.
If the charger plug is lose then return to seller and make sure they gave you the correct charger. if the actual port on laptop is lose then perhaps u got a bad connection and you need electrician or local laptop technician to open it up and solder properly on motherboard.

Let me know how it goes.

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check first to remove the battery and plug the cord if it is working without battery...if working..means the battery problem...
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Power issue


The power cord might be bent or screwed up. Or option two, the actual power connection in your laptop (i.e. the place where you plug in the cord to the laptop) could be broken on the inside.

Worse case scenario, it could be both.

If it is just the laptop cord, try another connection cord that will plug into your laptop. If it works, buy a universal adapter.

If it doesn't work, and you notice that when you plug it in to the laptop, it kind of wiggles around a bit or seems loose on the "inside" of the laptop ... you might need to take it in to a shop to have a new power connector sodered into place in your laptop.

Best of luck.

~Ominious Depression

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