Question about Creative Labs Zen V MP3 Player

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Wont rebuild. It froze, i reset it, now it wont finish "rebuilding"

My Zen was set to "play all" it froze up and i reset it...now it wont finish rebuilding. please help

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Connect it over a pc and format it

Posted on May 16, 2009

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1 Answer

My creative Zen mozaic ez100 is stuck on the rebuilding screen. it has been like that for hours the battery died then i recharge it again to see if it will work but it didnt it turned on and froze on the...


this happened to me just a few days ago what i had to do is take evrything off it all my music and videos turn it on then let it rebuild its self this will realise that there is nothing on it so will rebuild its self easlie because there is nothing on it to slow it down then once that is done and u have the main screen up put everything back on it using the creative zen software from the starter pack in ur mp3 player mine works great down :)

Aug 18, 2010 | Audio Players & Recorders

1 Answer

Freezes on the 'Rebuilding...' screen.


The same thing happened too me about six months ago after about a year and a half of using my zen with min. problems. It would freeze on 'Rebuilding..' and then there was an endless cycle of reset but eventually it would Rebuild completely and all my music and information was fine. It seemed to be playing fine but if it froze I had to start the reset game all over again. Then the real problems started. There are a few load screens before you make it to the Rebuild and it started to freeze on that instead after awhile. I was actually revealed when I froze on 'rebuilding..' and made it that far.
If you can get it into recover mode and reboot it seems to have less problems freezing but that doesn't even work for me anymore. Then occasionally when it freezes it starts to vibrate terribly and make a horrible sound. Then it stops and flashes hard disk problems.
This all happened slowly too me. It really wasn't worth the time I put into it trying to fix it. My advice is to work on getting a new MP3 player. If you can get it past the 'rebuilding..' your going to have to play the reset game every time it freeze and it will probably freeze more often.

Aug 21, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative Zen Freezes on Rebuilding


My Zen locked when I turned it on. It wouldn't play the track the screen was on so I pressed the reset button and turned it on again. It was then still locked on the same track so I tried turning it off which then froze as it was shutting down. After another reset it went through the rebuild screen then locked again. I then used the above fix (pin in reset, then hold play and power switch down). Taking me into the kind of bios screen I formatted the contents. Then added my library again. It's now working fine.
This is the second Zen I've had because the first one had the same problem so I took it back without trying to fix it. Both times the problem occured when I had my Zen plugged into my car stereo auxiliary jack whilst switching the ignition on in my car. I can't understand why this would cause the problem but I'll avoid doing that in future.

Dec 27, 2008 | Creative Labs Zen Digital Media Player

1 Answer

My zen suddenly went blank!


Your device lockup isn't uncommon, and in most cases is easy to fix. You need a small paperclip or straight pin to reset the device. When you reset, be sure to hold it in and wait for the blue light to turn off. Once you power the unit back on, it will rebuild and should operate as normal.

Dec 25, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Rebuilding


You need to use the Recovery Tool from Creative's website at support.creative.com

Creative Zen
Try another PC or another USB port
Make sure the hold/lock is not engaged
Reset
Check for firmware update on Creative's website
Get Recovery Tool from Creative
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If all else fails, check with this guy:
http://www.mycreativefansite.com/2007/05/myzenchecker-tools-guide-to-problem.html
Creative Zen – Formatting
Step by step instructions for formatting a player
1. Detach the player from the PC if it is connected, and turn off the player.
2. Press and hold the Play button while powering on the player.
3. When the player displays the Creative logo, release the Play button
4. Select Format (All) and select Yes to format the player.
5. After the player has finished formatting, select Reboot.
6. Re-transfer the tracks to the player.
-Tha Mp3 Doctor

Sep 23, 2008 | Creative Labs Zen Digital Media Player

5 Answers

Creative Zen V Plus Frozen on the product title screen


this helped me as after it rebuilds the libary then it always froze on a song let the battery run out!
this worked for me straight away and i had tried loads of other ideas this actually came from the tech guys !!!
  1. Detach the player from the PC if it is connected, and turn off the player.
  2. Press and hold the Play button while powering on the player.
  3. When the player displays the Creative logo, release the Play button
  4. Select Format (All) and select Yes to format the player.
  5. After the player has finished formatting, select Reboot.
  6. Re-transfer the tracks to the player.

Feb 16, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen frozen


Go to recovery mode, and do a disk clean up. If that doesnt work, then you might have to format it.

Did you reset it properly? To reset your zen, put a pen head in the hole under the power button for 20 seconds

Mike

Nov 08, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Frozen/won't turn on??!!!


Apologies if this answer is offensively obvious. Try putting a paperclip or equally small object into the little reset hole at the bottom of the player if you haven't done so already. Mine froze a couple of times and it always worked.

May 16, 2007 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative jukebox 60 gig


hi well by the manual you need to leave it be untill itll finish http://files.americas.creative.com/manualdn/Manuals/TSD/7291/Zen_NX_Manual.pdf (my suggestion: download it, soo you will have always) if it wont reset format copy files as usual... good luck

May 05, 2006 | Creative Labs Nomad Jukebox Zen Xtra MP3...

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