Question about Lexmark X5470 All-In-One InkJet Printer
I just bought this new Lexmark after my last one died. I can send faxes, but not receive them. The machine will ring, but not receive the fax. Auto Answer is on, and it is in Fax Mode. I have tried uninstalling and reinstalling, rebooting, etc. and I get the same thing. Any suggestions??
Had similar problem, when pressing start button printer always scans and sends a fax even if there is no documents!. also, even if fax tone comes first from the sender it will insist to send.
i used *9* combo in my attached phone and waited until reception started but it never started like if it hadn't heard the tones.
but if you dial that same combo using the fax's dial it works! all you have to do is stay on the line until it says "receiving".
haven't found another way, yet.
Posted on Nov 28, 2007
It sounds like maybe the printer is not picking up the incoming call. Check to see that the printer is the first thing connected to the phone jack. If you have DSL you will need to plug the printer into the "phone" side of the DSL filters that you have on all your phone jacks.
If you have an answering machine it should be plugged into the printer's phone jack - not the other way around. The printer is smart enough to pick up fax calls and pass voice calls on to the answering machine if you get it hooked up right. Check the user's guide for more specifics.
Posted on Oct 16, 2007
Tips for a great answer:
Nov 02, 2011 | Lexmark Pro901 All-In-One Inkjet Printer
If you have an answering machine connected to the same
line as the fax, set the answering machine to answer incoming calls before the
printer does. Increase the number of rings by a factor of 3 over the answering
machine. For example, if the answering machine is set to pick up on 4 rings,
set the printer to pick up on 7 rings.
If you have a voicemail feature in the same line as the fax, you may subscribe from your phone service provider for a distinctive ring pattern feature. You can program your printer to have a distinctive ring pattern and phone number for incoming faxes.
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