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Laptop unable to connect to Internet

I have a Linksys WRTG54G wirless router. My laptop will not connect. Is a separate device required or is there an internal device to connect with the router? If the latter, how do I enable it or switch it on?

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  • js913 May 15, 2009

    More detail about my problem: I have Comcast hi-speed internet service and no difficulty in using my desktop PC. The problem is using the wireless connection with the Linksys router and the laptop. Linksys checked and said the router is working fine. The laptop will not connect and I am unfamiliar with steps that might be taken to learn why.

  • js913 May 15, 2009

    I have hi speed internet and no problem using my desktop. I have a Linksys router that checks out okay. My HP Compac will not connect with the router (and the internet).

  • jhing vicencio May 11, 2010

    What's the brand of your laptop? Make sure that the wireless switch is enabled on your laptop.

    * Other clarification:
    What's your operating system ??

  • Gerald Pinsky May 11, 2010

    Do you have internet service? A DSL or Cable Modem?

  • Dan Todd May 11, 2010

    Do you already have internet access? If so, your modem or gateway would be hooked to the internet and the router hooked to it.

    Do you wish to set up a network? How many computers do you have?

    If you do not already have internet service with and ISP like AT&T or AOL or Cox, you have to establish that first.

    I need some more info, please.




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Assuming you are using Windows XP, try the following: Conntact the maker of your Laptop and find out how to remove their brand of wireless software so your computer defaults to the Windows built in wireless software.

1. Winsock Reset:
- Click the Start button and then click on Run.
- In the Run window command line type in CMD and press enter, or click OK.
- A black command prompt window will come up.
- At the command prompt type NETSH and press Enter.
- A NETSH command prompt will appear
- Type WINSOCK RESET then press Enter. It will display the following message:
Successfully reset the Winsock Catalog.
You must restart the machine in order to complete the reset.
2. Remove and reinstall the wireless adapter:
- Click on Start, the right click on My Computer and choose Manage.
- In the computer management window that opens, on the left side, choose Device Manager.
- Look for the network adapter heading in the list on the right. Click on the + next to network adapters.
- Right click on the wireless adapter listed under network adapters, choose uninstall. It may ask if you are sure you want to remove it, say yes.
- Close that window and restart the computer. As it reboots, it will reinstall the driver we just deleted. When it is completely start up, try your wireless connection.

Posted on May 15, 2009

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For starters, you need to find out if you have a built in Wireless Network Device, by right Clicking on My Computer and then choosing Properties then Hardware Tab followed by Device Manager and there Under Network Adapters should be soem Wireless Device i.e if your Laptop has it. If Yes then look to see if no Yellow or red signs across the wireless network adapte, isf so then those need to be addressed before you can go onto next stage.

Also you might want to d'load a User Guide for your Laptop from your Manufacturer so as to see more details about your PC s well as get Belarc Advisor Software (System Info Software equivalent to MS's System Information though in my opinion simpler nd more understandable).

Your Lappy might have a Built-In Wireless Network BUT was never Enabled in either Device Manager or the BIOS.

Software installed in Programs is also a give away if there is a Wireless Network Device installed on your Lappy.

If all in check then rest should be a breeze, by that I mean assuming your Linksys settings are as default, then they should be able to see and communiccate together, if NOT check to see if the Laptops Wireless device sees the Linksys in its List.

Let me know how you went as I'm curious to how far you are at moment.



Posted on May 18, 2009


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