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I lost my modum because of lightning a few weeks ago. i have replace it and i have things up and running on my laptop which has the vista home premium o.s., however, for some reason, the door on the d drive wouldnt open on my desk top last week so i was unable to get the internet hooked up on my desk top. i got the door open today and i have been trying to get the darn thing hooked up to the internet but i cant seem to make it happen. i am not the most computer saavy person and i am really lacking in the area of the language as to what is what. so i am very frustrated. can you help me or guide me thru the set up on my desk top to get it connected or whatever? i have misplace the instruction booklet but from what i remember of it, i dont think that it would of been that much help to me anyway. it has windows 2000 o.s. if that matters.

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  • Richard Eisenstein May 11, 2010

    How is the desktop connected to the cable modem? or is it DSL?

  • Bruce Volkers
    Bruce Volkers May 11, 2010

    Can you provide any numbers from the modem or the package it came in?

  • clive pearson
    clive pearson May 11, 2010

    Hi Kim I am Vortash lets,see if we can get to online .. firstly before anything else I need to know a couple of things .. has the Modem installed and is it falshing on the lights on the front ..Just checking the lightning didn't damage the line also .Did you use the same modem to ask this question to fixya .. that will confirm to me the modem is online ... Regards Vortash

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I'm not exactly sure what you are saying, but if you need to hook up a cable or DSL modem to your computer, it is as simple as plug your RJ45 ethernet cable from modem into the ethernet cable port in back of your computer. It is the one that looks like a telephone line but it is larger. If your modem is working then that should be all you need to do.

Char S.

Posted on May 21, 2009

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