Hello. I have a Toshiba L305D which I bought without a recovery medium and worse without a Recovery Disk Creator. I downloaded the software from the Toshiba website and installed it but on trying to run it, I got this error "No HDD area. The Toshiba Recovery Disk Creator cannot be launched". Could you please help? Thanks
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Here's the procedure on how to restore the computer back to factory state:
1. Power on the computer while pressing the F8 key to enter Advanced Boot Options.2. Under Advanced Boot Options, press the Enter key to select Repair Your Computer. 3. System Recovery Options will appear, click Next. 3. Log On as a local user to access the System Recovery Options. 4. Under Chose a Recovery Tool, select Toshiba Recovery Wizard.
Not knowing the age and model of your emachine I will give you a few choices.
If it's an older series like the picture above you should be able to go into the start menu, all programs and then either PC Help and Tools or Emachine-Recovery manager. Then select Recovery Disk Creator.
If it's a newer model, Emachines and Gateway were bought out by Acer over a year ago and now use the Acer style recovery. Select Star, All Programs, then Emachine Recovery Manager. Load the Disk Creator selecting Factory Default disks first then selecting Application and Driver Disk.
One note, if it's an older model you will only be able to create the application and driver disk. It would have came factory with a base windows install disk. If you have lost this disk, you can reinstall using any standard OEM disk for the correct version of windows and using the windows license attached to the computer, but you will need the application and drivers disk to install your devices and programs.
If it's and older model and you can't find the disk, you can order a replacement set by contacting Emachines support, but there will be a cost invloved.
To access the recovery partition you need to boot up on a DVD with a partition manager on it, then set the hidden partition as "ACTIVE" and un-Active, the existing partition, then remove DVD and reboot, then the laptop will boot from the recovery partition and should autorun start the recovery procedure.
Recovery CD is saved as a recovery partition on the system, which needs to be written/burn onto the CD/DVD. Steps to create a recovery disc (Insert a blank DVD in the CD/DVD rom) - 1. Click Start
2. Select All Programs
3. Select Recovery Disc Creator.
Recovery Disk Creator
4. Within the Recovery Disc Creator select Create
If you dont have the above options, you need to call the tech support and ask for the recovery disc & it will be shipped to you.
For specific models with different chipset drivers, you can get the sound driver & pretty much everything else on support.toshiba.com. If you can't connect to the Internet, "Tecra, Portege", & sometimes "Qosmio" models came with a built-in HDD recovery, meaning you need to create your recovery disk by running the "Recovery Disk Creator". An application to create your recovery disk. A shortcut is created on the desktop by default, if you cannot find it there, try looking at "C:\Program Files\Toshiba\Toshiba Recovery Disk Creator" & run the "exe" file, it should give you a menu to create one. After creating the disk, you can use that disc to install the drivers for all Toshiba pre-installed devices/softwares on that machine. For Satellite models, the disc should come with the laptop when you boughtt it. When you have the disc, just insert it inside of windows, it will give you options to install the driver & software for a specific toshiba device.
Thank you so much for your reply. I wish I knew more about computers, and I hope you understand why I need your help. I am a 24 hour caregiver and am not paid for my work, so any help I can get is appreciated very much. I think all I need is to find out how to contact Toshiba. Their 800 number and website is not user friendly if you know what I mean. I only need a new recovery disk and am willing to drive thousands of miles if that's what it takes to find one. So if you or anyone could please point me in the right direction I would be on my way to the first step in solving this problem with my laptop. It's not for me it's for my daughter Shelly. She has Williams Syndrome and is desperate for her laptop to be fixed with any kind of operating system.