Question about HP 1040 Plain Paper Inkjet Fax

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Help we have a small business and we have our fax hooked into our phone line for the business. We let the voicemail pick up are calls all the time. well for some reason the fax seems to have a mind of its own. some time we have no problems and we can get faxes and phone messages. Then we have the problem which we are having now. when some one calls the fax tone comes on and doesn't go to the voicemail first. so no one can leave a message. I have messed around with the fax machine for months and i haven't seem to find the right way to do it. And some time you will get the voicemail, but you can't send a fax. I'm so confused i'm about to go crazy! Please help Lisa

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PLEASE CHECK WEATHER  THE RECEIVING MODE IS ON TAD/FAX ?
ALSO THE DRPD MODE IS CORRRECTLY SET OR NOT?

THESE SHOULD RESOLVE THE PROBLEM.

HAPPY FAXING

OMNIPRESENT

Posted on Oct 16, 2007

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