Question about Brother IntelliFax-2820 Laser Fax

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Can't print faxes due to error messages

Receiving error message:  I have no paper jam and because I'm receiving the message I can't print out the faxes




receiving error message:  that I have no paper; I have taken the tray out, re-loaded it, etc., and pressed "start" - and then the paper gets jammed one-half way up before starting to print - then I get the jammed paper messge !  H E L P ! !

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Re: can't print faxes due to error messages

Please check rear door area for paper, can you use manual feed slot? Power off machine with all jams removed and paper loaded, then power on, can you tell us exact error message/lights that are shown in this state?

Posted on Oct 16, 2007

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