Question about Brother IntelliFax-2820 Laser Fax

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Can't print faxes due to error messages

Receiving error message:  I have no paper jam and because I'm receiving the message I can't print out the faxes

 

AND

 

receiving error message:  that I have no paper; I have taken the tray out, re-loaded it, etc., and pressed "start" - and then the paper gets jammed one-half way up before starting to print - then I get the jammed paper messge !  H E L P ! !

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  • 3 more comments 
  • Anonymous Nov 13, 2007

    back cover open will not print

  • Anonymous Nov 15, 2007

    scanner jam no paper jam

  • Caboodles Nov 28, 2007

    Get error message "Back cover open. Close back cover." Have opened and closed several times and turned machine off several times but still get error message and will not print.

  • earlsyoung Sep 14, 2008

    Getting Paper Jam Error, but there's no paper in the Fax machine? What is causing this error?

  • Anonymous Mar 31, 2014

    where is the back cover and how do I open it?

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  • Brother Master
  • 1,113 Answers

Please check rear door area for paper, can you use manual feed slot? Power off machine with all jams removed and paper loaded, then power on, can you tell us exact error message/lights that are shown in this state?

Posted on Oct 16, 2007

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Posted on Jan 02, 2017

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