Question about HP LaserJet 1010 Printer

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Lj 1012 or 1022 hangs the print spooler

User has lj1012/1022 plugged in USB...both XP & Vista users having issue...Spooler remains hung until it's unplugged...Have tried removing recent MS Updates...??? have several users all experiencing the same issue as within hours of each other.....No Policies in place, etc....

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Since you're mentioning policies, you've probably got a bit more background than most.

Check your update histories. You're looking for the same correction/time-factor with both XP/Vista.

Verify the driver version. Download the newest driver. Try it on one machine. Try the previous one.

Look at other printer drivers installed. Multifunction printers are the worst for conflicts and hogging resources.

Posted on Jul 08, 2009

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Posted on Jan 02, 2017

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Be sure your computer is set to display file extensions otherwise you will end up with a file called spooler.bat.txt but the .txt will not be displayed. Right click on the file and select edit. type the following:
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Save the file.
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Hi,

Windows XP Operating System
-----------------------------------------------
Restart the Print Spooler device
  1. Open Administrative Tools.
  2. On the Windows taskbar, click Start , and then click Control Panel .
  3. Click Performance and Maintenance . NOTE: This step is not necessary in XP Classic View.
  4. Click Administrative Tools .
  5. Double-click Services .
  6. Click Print Spooler .
  7. Click Stop to stop the Print Spooler.
  8. Click Start to restart the Print Spooler.
  9. Click OK .
  10. Restart the computer.
  11. Try the print job again.
Manually clear the print queue
  1. Return to the Printers and Faxes folder that you opened in the previous steps.
  2. Right-click the name of the product, and then click Open .
  3. Click Printer , and then click Cancel All Documents .
  4. Click Yes to confirm the action.
  5. If documents remain in the print queue, restart the computer.
  6. Try printing again.
Windows Vista Operating System
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Manually clear the print queue
  1. Return to the Printers folder that you opened earlier in this document.
  2. Right-click the name of the product, and then click Open .
  3. Click Printer , and then click Cancel All Documents .
  4. Click Yes to confirm the action.
  5. If documents remain in the print queue, restart the computer.
  6. Try printing again.
If the issue continues, proceed to the next step. Restart the Print Spooler device
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  2. Double-click Services .
  3. On the User Account Control window, click Continue .
  4. Click Print Spooler .
  5. Click Stop to stop the Print Spooler.
  6. Click Start to restart the Print Spooler.
  7. Click OK .
  8. Restart the computer.
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1.) Go into control panel - I would suggest classic view as it is a little easier to navigate.

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5.) At this point you will probably require a reboot.

Once this exercise is complete, you should be able to print. One more item off of my Honey DOO list!!!!!

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