Question about Xerox Phaser 8560MFP Laser Printer

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Wont print in color

Has a good cartridge, downloaded the driver and its a local direct to pc print setup

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Have you checked the driver to see if it is defaulted to black in the properties?
And have you scrolled your machine set up on the screen to be sure it did not get set to black?
Print out a test pattern and see if there is color on it. An internal test pattern. There are sample prints you can print out. If they come out in color, then your driver is most likely set to black and white.
Go into the properties of the driver and then graphics. See how it is set.

Posted on May 16, 2009

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Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop. Power down your computer. Reconnect the printer to the computer and turn printer on. Power on pc. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done


anaanymous

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Feb 22, 2008 | HP OfficeJet D135 All-In-One InkJet...

1 Answer

Colored text printing


The printer assumes that the color cartridge is good, and is trying to print with the dead color cartridge.
See if there is a setting for your printer under the control panel, printer, and go to printer properties.
See if you can select to print BLACK only.
I know they have this option for some Canon Printers, but not sure with the HP Printer Drivers.
Worst case senerio, Highlight all of the text, and change the color to BLACK before printing. You can always just pick up a cheap refilled cartridge at Staples since it wont be used a lot, the quality isnt going to make much difference.

Good luck.
Hope this helps.
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