Question about SanDisk Sansa m230 MP3 Player

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Computer wont read my mp3 player wehn i plug it in?

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  • erikamedina4 May 15, 2009

    was updating my Sansa e250 player while connected to my computer (windows xp), and then when I disconnected it (using the "safely disconnect hardware button), the usual message appeared on the Sansa -- "refresh database", which usually disappears after 10-25 seconds. However, this time it's frozen in that message. The player will only turn on and off. Help!

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Well then there is something wrong along the line, try a different computer to see if its the computer that is making your life difficult or your MP3 player. you have the tank of all MP3 players. so i am thinking that your computer is not reading it but the mp3 player is probably fine. please do e-mail me, my e-mail is on my page. so do not be afraid to ask me about this problem.

Posted on May 14, 2009

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Posted on Jan 02, 2017

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Computer wont read my mp3 player wehn i plug it in?


To make it work you have to change it to MSC mode (Only for Windows XP and 2K, it somewhat technical so do it at your own pace and follow instruction:
  • Click on the Start button and Select Settings. Then click on Control Panel.
  • Double click System, and then select the Hardware tab.
  • Click on Device manager.
  • Click on the '+' for Portable device and you will see "Insignia Video Player".
  • Right click and select "Update driver".
  • A Hardware Update Window will open, Select "No, not this time" when windows asks to search for software. Click next. Check the "Install from a list or specific location" checkbox and then click next.
  • On the next screen select "Don't Search. I will choose the driver to install".
  • Click next and then you will see a window showing two drivers that are compatible with your player.
  • To put the device into MSC mode select "USB Mass Storage Device" and click next.
  • A finish installing driver will appear and your device will now appear as a hard drive on your system.
  • To switch back to MTP mode, open the device manager as above and click on the "+" for "Universal Serial bus controllers" and you will see "Insignia Video Player".
  • Then follow the steps above until you reach the "Select the device driver..." screen in which you select "MTP device".
  • Then click next and your device will be reset back into MTP mode.
Make sure your insignia has the latest firmware, this i provide for you also here: http://www.insignia-products.com/t-New%20Video%20Player%20Firmware.aspx

Hope that helps to fix it
Moises

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your boot file is corrupt so it wont boot u will need to use a computer to format it. plug the mp3 player into ur computer go to my computer right click the mp3 player and select format. Format will wipe everything off ur mp3 player

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Try plugging the unit directly into the computer tower and not use the extension cable, plug it directly into one of the rear ports on your computer. This unit actually hardly ever breaks because its a simple flash drive.

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