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My printer displays ink system failure error message 0xc18a0101 model hp c6288

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The ink system failure message has a chance to be fixed or it may be a permanent issue. It can be pointing toward a firmware failure in the printer and if that is the case the following steps should fix it. Press and hold the ?*? key. Press the ?#? key and release both keys. Display should say ?Enter Special Key Combo? Press and release in sequence the "1?, ?2? and ?3? buttons. Display should say ?Support? and display the FW rev (something like R0631R) Mine reads R0631M . Press and release the right arrow button until the display says ?System Configuration Menu?. Press and release the ?OK? button. Display should say ?Hardware failure status?. If not there already, Arrow Key over to ?Hardware failure status?, Press and release the ?OK? button. Display should say ?Hardware failure status: Clear. Press OK to clear?. Press and release the ?OK? Button. Message changes to ?Hardware failure status Cleared. Press Cancel to continue?. Press and release the ?CANCEL? button as many times as necessary, so that, either the ?Welcome to Photosmart Express? screen appears, or, the ?Ink System Failure? screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer. Turn the unit on. The printer may display message ?USE POWER BUTTON TO SHUTDOWN THE PRINTER? followed by ?PRESS OK TO CONTINUE?. Press OK. The Printer will start the ?ONE TIME INK INITIALIZATION PROCESS?. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page. Good Luck!

Posted on Sep 29, 2009

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Error 0xc18a0101 persists. Have tried solution given earlier for 0xc18a0001 without success. Ink system failure not resetting; all cartridges are full.


Its tricky mechanism, once printer detects ink system failed it cannot be resetted. Do this take out cartridges from printer., open right cover., find out logic card., remove cmos battery., wait for 5 minutes., refix batyery., power on the printer., follow the screen messges ... I hope it will solve the issue..

Sep 15, 2014 | HP Office Equipment & Supplies

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Hp Ink System Failure: Ink System has failed. Unable to print. Error: ?0xc18a??


Hp Ink System Failure: Ink System has failed. Unable to print. Refer to Printer documentation. Error: “0xc18a…” Products that may encounter this problem: (A survey based on Fixya.com database)
HP Photosmarts:
C6180, C6288, C3210, C3310, C5180, C7280, C6188, D7460, C8250, C7180, C5183, C6288, C7268, C6150, C7360, C7160,c309a, C6380 . (Ink System Failure)
As you can see, only Photosmarts encounter this problem, however that does not mean that other HP printers types wont be affected.
Common Error Codes:
0xc19axxxx, 0xc18a0001, 0xc18a030a, 0xc19a003f, 0xc18a0201, 0xc19a0003, 0×05d1281, oxc18a0307, 0xc18a101, 0xc052281, 0xc05d0281, 0xc18a0306, 0xc19ac3ff, 0xc18a0101, 0xc19a0031, 0xc18a0007, 0xc18a506
Troubleshooting:
When you have one these error messages on your printer screen there are two things that you need to consider to enlighten yourself on what to do when you are in this kind of situation.
Is your product in warranty or out of warranty?
For In-Warranty products, please do not do any self troubleshooting. Immediately contact HP technical support to have them troubleshoot the problem for you. In most cases, printers with these error messages are replaced but you must also be patient and follow the technical support’s instructions and basic troubleshooting. I recommend you to read our article on how to contact HP technical phone support.
For Out-of-Warranty products, I am afraid you have to exert extra effort to be able to resolve this issue on you HP printer. Below are ways that I recommend to resolve this.
You need to do some basic troubleshooting steps below and hope that it would fix the problem.
  • Disconnect the Universal Serial Bus (USB) cable from the back of the product, but leave the product turned on.
  • Open the cover of the product and remove the print cartridges.
  • Close the cover and wait for the Insert Ink Cartridges message to display.
  • Disconnect the power cord from the back of the product and the wall socket, then wait for one minute.
  • Reconnect the power cord. If the product does not automatically turn on, press the Power button.
  • Open the cover and reinsert the print cartridges.
  • Close the cover. If prompted, print a calibration page.
  • Print a Self Test to verify product is functional.
  • Reconnect the USB cable, and try to print from the computer.
  • If the error is still there continue reading…
Generally, when you have this type of error message displayed on your printer screen your printer may be permanently damage, resetting your hp printer may fix it in some cases but it is almost certain that the problem wil reoccur.
“0xC18′ errors may also mean that the printer’s temperature is below 40F/5C.. Try warming up the printer and try again. If you have reached this part already and still the problem is not yet fixed, do not worry I still have 3 more suggestions to help you with this problem.
1. Chat for free in real time with an HP online support agent. Hopefully, HP can be able to support you on this.
2. I have stumbled upon a solved problem at fixya wherin user SagarJD was able to provide a special reset for the ink system and was able to successfully solve the ink system failure with error:OXC18a0205. You can try following his procedure.
3. If you have reached this part already, then most probably your product’s Ink System is permanently damaged and it is certainly unrecoverable. Servicing the printer is not what I recommend on this. Instead, I suggest you call HP tech support and upgrade your printer to newer model.
hp_cmos-_battery.jpg
By the way, there is another way. By now you are getting ready to replace your printer, right? Why don’t you this last solution, and try it to resolve this issue. This step is only intended for OUT-OF-WARRANTY products ONLY as doing this step on IN-WARRANTY products can VOID YOUR WARRANTY. Do this step at your own risk.
There is a CMOS battery inside your printer that keeps track on your printer’s history. Ink replacements, resets, etc… Try resetting the data stored on your Hp product by removing the CMOS battery and then putting it back in after 30 minutes. Unfortunately I could not tell where you can find this battery inside your product as location differs for different products but here’s what the battery should look like inside your printer.

on Apr 28, 2010 | Office Equipment & Supplies

1 Answer

Printer keeps rebooting


any kind of error in photosmart series c5188, c6288, c6188, c7288, c8188, INK SYSTEM FAILURE etc.. brother printers errors contact contact 09821957346

Mar 18, 2012 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

HP Photosmart C6288 Ink System Failure


Turn off the machine, unplug the power cord from the back of the machine, remove the ink cartridges, wait 2 min, plug the power cord back in, press the on button, wait until the printer prompts that the ink cartridges are missing, replace ink cartridges. If this doesn't clear the error you may need to re-prime the ink lines to fix it. Instructions for doing this are at http://www.ccl-la.com/blog/index.php/hp-photosmart-ink-system-failure-1/.

Mar 14, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Hp photosmart printer c6288 giving error of ink system failure


Hello,

We have a step by step guide that will reset you printer posted at:
www.ccl-la.com/HP.htm The problem is air in the ink lines and the reset procedure will purge the ink lines and should get you back going.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer

Jul 29, 2009 | HP Office Equipment & Supplies

1 Answer

Ink sys has failed.error 0xc18a0101


This ais a possible fix Christina: Let us perform some steps to isolate the issue and find a fix for it.
Christina: Please perform the following steps and let me know the message that will be displayed on the printer.
Christina: A. - Press and hold the “*” key. 
B. - Press the “#” key and release both keys. 
Display should say “Enter Special Key Combo” 
C. - Press and release in sequence the “1”, “2” and “3” buttons.
CustomerName: ok
CustomerName: screen says "support" R0631M
Christina: Fine.
Christina: 2. Press and release the right arrow button until the display says “System Configuration Menu”.
Christina: 3. Press and release the “OK” button.
Christina: 4. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
Christina: 5. Press and release the “OK” button.
Christina: 6. Display should say “Hardware failure status: Clear. Press OK to clear”.
CustomerName: yup
Christina: 7. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
CustomerName: ok
Christina: 8. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
CustomerName: ok
Christina: 9. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
CustomerName: done
Christina: Fine.
Christina: 10. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
CustomerName: done
Christina: 11. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
CustomerName: made a buncha noise, and it didn't print a diagnostic page
Christina: Good.
Christina: Is the error message still being displayed on the printer?
CustomerName: nope
Christina: Good.
CustomerName: should I try to print something?
Christina: Let us print a self test page to check the functionality of the printer.
Christina: Press Setup menu on the All-in-One then scroll using the arrow key and select Print Report then select Self Test Report. 

Apr 22, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

HP photosmart 6288, 7268 Ink Failiure System


Hi,

We can really resolve the issue and however if the issue persists, we can replace the printer.

At this point, I would like to inform you to get back with the original error message.


Regards,

Sagarjd

Nov 17, 2008 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Ink system failure


HP Photosmart C7180 will not accept new '02' yellow ink cartridge and repeatedly states 'printer does not have enough ink to ensure printer health. The empty ink cartridge must be replaced to resume.' This is the 2nd HP '02'yellow I've bought and it continues to say the same.

Sep 06, 2008 | HP Photosmart C7180 All-In-One InkJet...

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