Question about Gateway MX8711 Notebook

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MX8711 notebook, no sound

I have a MX8711 gateway notebook and after an update from windows vista it started telling me that no audio devices were installed. I tried to restore my system previous to the update, it didn't work. I have tried contacting customer service for gateway and they told me they couldn't help me, because I bought a refurbished computer.

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Hello,

Although gateway doesn't provide free phone support for Refurbished models all of the original software can be restored individually from the restore set(assuming you made it) or downloaded for free from gateways website.

If it's simply an issue with the update causing a problem, try re-installing the sigmatel audio driver from the driver and applications DVD you made, or if you didn't make one click the link below and scroll down to the sound section. You can download a fresh copy from there.

http://support.gateway.com/support/drivers/search.asp?st=pn&param=1014139R

Hope this helps FixYa,

Chris

Posted on May 14, 2009

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1 Answer

Audio Device its Not detected


Have you done ALL the Windows updates? Is/was the Windows Vista a OS upgrade? Did the Laptop come with Vista? Take a look here: http://support.gateway.com/us/en/product/default.aspx?tab=1&modelId=2353

Apr 26, 2013 | Gateway ID5815H-CA LX.WC502.003 Notebook

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Just got this used gateway 4025gz from a friend. i didnt have anything better so I put vista on it to clean it out and it runs fine but I cant get any sound. Drivers say they are up to date and everything...


Go to devise manager (Type Device manager on search box) and then remove/ uninstall the sound driver. Restart the laptop. Then it should work. If the same problem still there, Right click on sound driver and select update driver.

Jan 19, 2010 | Gateway 4025GZ Notebook

1 Answer

I have been trying to reinstall vista on my mx8711 but before install completes the screen blocks up and freezes and will not finalize installation,try to run fix says bad drivers how do i procede


you may need to re-format hard disk before installing the software as windows will try re-using the existing installation instead of re-placing it. start from the windows cd, then select to go to dos prompt.
type
format c:
then hit enter. this should erase existing data then procede with the normal instalation process

Dec 21, 2009 | Gateway MX8711 Notebook

1 Answer

No sound driver working on my gateway notebook pc


Did you check the Device Manager, the audio driver, has it a yellow ? against it or is it OK and enabled? If it is has the MUTE button been ticked?
If it has a yellow ? against the audio driver then the correct audio driver was not installed. Go to the Gateway Support/download page to download the correct XP driver for your model laptop's audio device and install it.
If the sound still doesn't work check Device Manager to see if the driver was installed and working.

Apr 08, 2009 | Gateway MX8711 Notebook

1 Answer

No sound


TRY INSTALLING AN AC'97CODEC DRIVER FROM REALTEK.RICHARDM69

Dec 15, 2008 | Gateway 4540GZ Notebook

2 Answers

Inoperative touchpad scroll zone


rwertheim,
I have a MX8711.
I assume you are running Vista.

After you have updated your virus protector program and run a complete scan. You "could" be fixing it and if it is a virus problem, it is immediately reinfecting the driver. If it still doesn't work, I recommend you:

1. Rollback the driver of your touchpad. If it was working, this might do the trick. You can do this at Control Panel > Mouse > Hardware (tab) > Properties (button) > Driver (tab). If it has been updated and that caused the problem, you probably can "Roll Back" to the previous driver and that option will be highlighted.

2. If not, then your driver is probably corrupted. Go to Gateway Support and download the touchpad application file for your computer and SAVE IT TO YOU DESKTOP AND DO NOT RUN IT. Replacing only the driver usually doesn't work in these cases but try that first. Go to Control Panel > System > Device Manager > click on the (+) sign by mice and dbl click on the Symantics PS/2 Port Touchpad (or what ever yours is) > Driver (tab) > Uninstall. When you restart, it should reload the driver from the application that is still installed.

3. If that dosn't work, I recommend uninstall the application from Control Panel > Programs & Features. Restart your computer and install the application you saved on your desktop.

I hope this helps.

Have a blessed day.

Tracker Tom

Apr 09, 2008 | Gateway MX8711 Notebook

2 Answers

Gateway MX8711 USB 2.0 problem


it`s normal when you plug a usb 2.0 device into a usb 1.0 port i get that all the time it`s ok

Mar 19, 2008 | Gateway MX8711 Notebook

1 Answer

I have the window vista soound problem


The notebook i assume has the realtek sound chip, but at the moment their site is down so click on the link below and download the Vista sound drivers and see if they work for you, but it could be that your motherboard manufacturer does not yet have any supported sound driver for Visat. http://drivers.softpedia.com/get/SOUND-CARD/REALTEK/

May 01, 2007 | Gateway MX6450 Notebook

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