Question about Dell 962 Photo All-In-One InkJet Printer
Whenever I print anything I have black horizontal lines on the back of each page. Can you help me? I replaced the ink cartridges and did the standard clean functions found in the maintenance section of Dell for the 962 all in one.
I am not familiar with you exact printer, does it take a toner too? or just cartridges.
Posted on Feb 14, 2008
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If the optics are clean (use lint free cloth on 4 rows of black thingys underside of lid)
Then it sounds like the yellow drum needs to be replaced, when printing in word I'm guessing that you have it set to B/W prints hence no colour is engaged, no lines
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