Question about Panasonic PT-61LCX65 61" Rear Projection HDTV
My parents have a 44" Panasonic projection HD LCD that has developed a red spot in the middle to right side of it. Anyone else having this problem. I am afraid that this is a light engine problem and nobody seems to want to help them. The place they bought it from refers them to Panasonic who refers them to a repair store who charge hundreds just to diagnose.
They have only had this tv for about 2 years. I had a red splotch show up this morning. Changed the light bulb with the same issue present. I reviewed all the info on this website about it being an eeprom corruption and called panasonic. After about 10 minutes of info and troubleshooting with a dvd player to make sure it was the tv, they connected me to the next level of tech support. That person verified my info and conference called the repair desk to set up the appointment to fix the problem. All of this is going to be free of charge. TV is about 3.5 years old. While I have not had it fixed quite yet, I am impressed by panasonic, but am equally thankful for the info on this site that gave me the nmowledge to speak smartly to them.
Yes this repair is a warranty job - just make sure the tech adjusts the air filter settings if you live in a high elevation otherwise the TV will give you an air filter error and shut down constantly.
Posted on May 21, 2009
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Posted on Jan 02, 2017
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