Question about Zoom X6 (5590) DSL Modem (55900003)

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Problems with xbox 360 wireless adaptor, finding zoom x6 router

I have bought a zoom x6 because my old linksys router kept over heating and turning off. when i got the new router i also got the xbox wireless adaptor. the problem is xbox adaptor does not find the zoom x6. i have tried using connectivity set up with flash drive, which is no good. i have done manual search for the network but it still can't find it. however it find both my neighbours networks. so on trying my faulty router the xbox picked it straight up. the security settings are the same as my faulty router but still no joy please can anyone help???

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  • Anonymous Jun 17, 2008

    have the same problem has cool7300s saying it is connected but it is not

  • aussiegrl Jul 19, 2008

    I have a similar problem, except xbox see's my network and connects, and when I do the media test I get wireless network not connected. I change from my Linksys router to a TP-Link router. When I plug my Linksys back in I get the same non connection message. Any Idea's.

  • Nobox Jan 02, 2009

    My xbox 360 (Wireless adapter) also refuses to connect to my zoom 5590 x6 ADSL Modem/router. It can find it but it just will not connect . Anyone have any ideas?

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For this problem use http://zoom.custhelp.com/cgi-bin/zoom.cfg/php/enduser/std_adp.php?p_faqid=929&p_created=1193678463&p_sid=NcYTzXmj&p_accessibility=0&p_redirect=&p_lva=929&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MjEsMjEmcF9wcm9kcz0yNSwxMjcsMTY5JnBfY2F0cz0wJnBfcHY9My4xNjkmcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3BhZ2U9MSZwX3NlYXJjaF90ZXh0PVdpcmVsZXNz&p_li=&p_topview=1

Posted on Jan 02, 2009

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You must assign a static IP address on the Xbox 360 that it is outside of the Zoom X6 router's DHCP pool. Also, the Xbox 360 must be in a DMZ. This will prevent the firewall of the router from blocking connections to the Xbox 360.
  1. Assign a Static IP address on the Xbox 360 console:
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    • Select IP Settings. The Edit IP Settings screen opens.
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      • Subnet Mask: 255.255.255.0
      • Gateway: 10.0.0.2
    • Select Done, to go back to the Edit Settings screen.
    • Select DNS Settings. The Edit DNS Settings screen opens.
    • Select Manual and then enter the following setting:
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      • It is not necessary to enter a Secondary DNS Server.
    • Select Done.
    • Power down your Xbox 360.
  2. Access the Zoom Configuration Manager:
    • From a computer that is connected to the Zoom X6, open a web browser and type http://10.0.0.2 in the address line and then press Enter (or Return).
    • Enter the User Name and Password (in lowercvase letters):
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  3. Create a Virtual Server rule to put the Xbox 360 on a DMZ:
    • In the Zoom Configuration Manager, click on the Advanced Setup icon at the top page.
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    • On the Virtual Server/DMZ page, enter the following settings:
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    • Click Save Changes
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  4. Plug the Xbox 360 Wireless Networking Adapter in to the Xbox 360 console. If you are not sure how to do this, please refer to the manual that came with the Adapter.
  5. Select the Zoom wireless network on the Xbox 360. (Note: The following steps assume you have a working wireless network with WEP or WPA security enabled and you know the Key and SSID of the network. If you have not done this, please refer to theFAQ on setting up a wireless network with the Zoom X6.)
    • Power on your Xbox 360 and go the System area.
    • Select Network Settings and then Wireless Network.
    • Enter the SSID of your network
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    • Power the Xbox 360 off, wait a few seconds, and then power the Xbox 360 back on.
    • Go to the System area.
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    • Select Test Xbox Live Connection. If everything is configured correctly, all the tests will show Pass.
  6. Congratulations! You can now enjoy your Xbox 360 with Xbox Live.

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Does the Xbox 360 wireless network adapter look like this?

What steps have you tried already?

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