Motorola Mobility MOTORIZR Z3 Cellular Phone Logo

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Posted on Oct 15, 2007
Answered by a Fixya Expert

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MOTORIZR Z3 - Looses Sound

It is the strangest thing, lost sound in terms of ringing  or anything one can hear.  It vibrates, it can record voice messages, but you can't hear it when you try to play it back. I can take a call and the incoming caller can hear me.   I have turned it off, removed and replaced battery, cleaned the contacts and nothing.  This is the second time it happened, the first time after 24 hours the sound came back, strange.  Any clues?

  • Sinnergy Feb 13, 2008

    I have the same problem with the sound - when I make or receive calls I can't hear the other person! At first it was just when the slider was open, but now its all the time. I've also tried taking out the battery, memory card, sim card and turning it off and on, but no luck. I've only had the phone about 4 months!

  • Montana85 Apr 04, 2008

    Only had the phone for a day or two and there is no sound at all only vibrations. The alarm clock does not even make any sound, any solutions to fix the phone?

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  • Master 7,752 Answers
  • Posted on Mar 28, 2008
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Joined: Dec 21, 2007
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Ninnyspud - take the phone and have the firmware reflash and have the phone fix...........

have the ear piece replaced

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Motorizr Z3 - No Sound

Before you try Flashing the Firmware, try this ; Push and hold the # Key until it shows Vibe & Ring on the Display, It is very possible that the phone is in Silent mode. Let me know if you have any further questions.. :-)
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dear smoothy, there is an option in your voice settings which says 'keypad volume'. You have to set it to minimum or zero. After that you will not hear your keypad beeps, and it will not effect your caller tone because it is altogether different option and has nothing mutual.

If that has helped you please press 'fixya'
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