Question about Dell Bluetooth Wireless Keyboard/Mouse for OptiPlex 755

1 Answer

Computer doesn't recognize keyboard

I do not know how to have my computer recognize my keyboard. The batteries are in and it lights up but the computer won't recognize it's prescence.

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  • ikkenom May 11, 2010

    Is the wireless "receiver" properly connected to your computer?

    Turn the computer off, unplug and re-plug it, and restart your computer.



    Or, unplug the "receiver", and try it (and your KB/mouse) on a different computer.

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  • 433 Answers

This is sort of general but it just may help.
Make sure your batteries are in correctly.
Make sure the transmitter dongle is in the USB.
Look on the transmitter and the mouse and keyboard
itself (bottom) for a little tiny button that says connect
or reconnect. Move the mouse about six inches away from
the transmitter and press both the transmitter and the mouse.
That should reestablish the signal twixt the two.(or three KB)

Posted on May 14, 2009

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