Question about Toshiba Satellite A60 Notebook

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I have a toshiba L300 satellite pro with wnds vista.my problem with it is that i can`t burn dvds in the media centre.it does`nt accept any disk to burn with"BURN FAILURE error with cd/dvd" displayed every time.the media player will burn muusic but it will only burn data for dvd`s.is this a common problem or is more serious?>>>>any help would be of great help

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  • steo1 May 14, 2009

    hi chris thanks for your reply, i found 1 available update but it is optional.i installed it anyway but it failed. i clicked on help and it told me i might be trying to overwrite a more recent one. it gave me an error code-80070103! the update available is -realtek-network-realtek 8102/8103 family pci-e fe nic

    my laptop is a toshiba satelite pro L300. systm unit 1fj

    i think u mean the model no.-pslb9e-02v003en.

    thanks, stephen

  • steo1 May 15, 2009

    hi, chris sorry i did`nt get back to ya sooner.burn issue is sorted now thanks to yourself for throwing me that link.main problem was memory.it is only a 1gb and there was to much of a load on the physical memory. i cleared a lot of it which seemed to work. little secret too-i had a friend that works at fixing them give me a hand.i showed him your notes and he cracked it there and then so i give you all the credit for that one.Once again thanks very much for all your help

    stephen.

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Hi,

Although this is not a common problem it happens often enough, generally this problem is a result of either a driver problem with the burner, or a software issue with media center. Both issues can normally be resolved through runing windows update and selecting the "View Available Updates" below the install button and selecting any additional updates. Sometimes it's a simple backend program or driver causing the trouble.

If this doesn't work, replay back here by adding a comment with you long form model #(on the bottom) and I will dig in a bit deeper for you.

Hope this helps FixYa,

Chris

Posted on May 14, 2009

  • Chris
    Chris May 14, 2009

    Hi Stephen,



    The error you got was not serious and relates to the network card update.



    If you want you can read up on it here:

    http://support.microsoft.com/kb/952032/e...



    I will take a dig and see what I can figure out about the DVD problem then get back to you





    Chris

  • Chris
    Chris May 14, 2009

    Ok,



    Have the next step for you. Follow the instructions in the article below if the problem of burning is happening with pictures, if it happening with shows it is the same fix but you must move the recording directory under the TV settings.



    http://support.microsoft.com/kb/952983/e...



    this should have it licked but if you can't find the menus you need for TV comment back and I'll slap together a quick visual guide for you.





    Chris

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