Question about Brother IntelliFAX 1270E Plain Paper Fax

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Brother 4100e paper jam

I have a brother all-in-one 4100e with a paper jam inside the machine.  The paper is visible from the back (beyond the rollers) but is compressed & won't come out.  Not sure what to remove to get to the paper.

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Re: brother 4100e paper jam

Can be tricky people usally damage the fuser rollers removing this jam with pliers/tweezers, it has concertined and stuck after fuser rollers and before exit rollers it will be stuck on the switch best bet is to dismantle properly and remove fuser then dismantle fuser and remove jam, another thing to be concerned about is why did it, three seneraros, Damp paper going threw fuser dries and crincles(use fresh paper from sealed packet), fuser is worn(have fuser replaced), just a bad bit of paper (just have fuser jam removed. Fusrr runs on 240v, covers break easy

Posted on Oct 16, 2007

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Why is my Brother Intellifax 4100e error says check paper size?

your paper error message means you probably received a document that wasn't the size of paper in the paper tray ,try legal sized paper,to dump the job stuck in your faxes memory ,this
problem happens a lot, theres reall nothing wrong with the fax/printer

Aug 13, 2014 | Brother IntelliFax-4100e Fax

1 Answer

We can send faxes with no issues but when we receive a fax that has multiple pages after the first couple of pages we get half pages, partial prin or blank pages. We were told it was a possible system...

Is it pulling two pages at once? Sometime a machine will start to pull a sheet normally, then the page below it will get dragged along by the friction between the two sheets. One page's print gets divided between the two. If that looks like the case, pull out the paper drawer, remove the paper, and lightly sand the little rubber or cork pad at the front, then wipe the dust off with a damp cloth and let it dry. Before putting the paper back in, grasp the stack at one end, and "fan" the other, allowing air to get between all the sheets.

Get into the machine's Paper menu to see what size is programmed for the tray. If you have Letter size in there, but it's set for some other size, all kinds of feeding problems can occur, including false jams.

The paper feed roller is controlled by a magnet lever inside the right side of the machine. It should click once to start each sheet feeding. I've seen one Fax 4100e that clicked over and over, feeding extra sheets, just like you described. It turned out to be the system board. Worse yet, Brother had switched factories in mid-production of this model, and the replacement board they sent us fed paper just fine, but wouldn't do anything right on the phone line. Couldn't dial, couldn't answer. They sent another replacement, and it was exactly the same. Brother eventually broke down and sent a replacement machine.

Oct 06, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Frequent paper jams

Start with the paper itself. Make sure it is in the machine properly. Here is a short guide on a few things to check:

Jun 27, 2010 | Brother IntelliFax-4100e Fax

1 Answer

My fax machine keeps jaming on the right side in the paper tray, what causese this

When it jams, does the paper get bent or crinkled? If so, there is probably something lodged in there causing the paper to stop. Could be a paperclip or staple, or maybe another piece of paper.

If there is nothing blocking the paper and it just stops feeding on one side, you may have a tension problem -- springs might be getting old and not pushing rollers together tight enough to feed the paper. If you can take the machine apart, try switching the springs around to see if that makes a difference.

May 26, 2010 | Brother IntelliFax-4100e Fax

1 Answer

Black streaking down one side

You need to open the front cover of the machine and remove the cartridge (drum and toner) On the top right there is a tab that you need to slide from left to right about 20 times, then bring back to home position

Apr 10, 2010 | Brother IntelliFax-4100e Fax

1 Answer

We have a brother fax machine and it makes a loud clicking noise we think the brushes are broke

There may be several reasons for the clicking noise

1. May be paper clips or other foreign material got stuck inside
2. May be a piece of paper got stuck inside and is somewhat causing this problem
3. May be after having removed a paper jam, some parts within the machine got loose.

The most evident situation is to have a quick look, without disassembling the equipment.
If still the problem persists, then it's better to have the equipment checked by a professional.

Mar 31, 2010 | Brother IntelliFax-4100e Fax

1 Answer


Load the paper with curled side facing away from you. Hold the paper from at the top with 2 fingers. the paper should be away from you. Important also is to remove all of the remaining paper. then add addtional paper before putting back into paper set.

Jan 07, 2010 | Brother IntelliFax-4100e Fax

1 Answer

Paper jam

Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

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Jan 05, 2010 | Brother IntelliFAX 1820C Plain Paper...

3 Answers

Brother mfc8220 jam problem

We looked everywhere for a piece of paper stuck in the machine and couldn't find it. We finally fixed the problem by moving the paper size adjuster in the paper try until it was right up against the paper. If the paper is free to move around in the tray, apparently the machine sees that as a paper jam.

Feb 03, 2009 | Brother MFC-8220 Fax

1 Answer

Smells hot and doesn't work

Unfortunatley, with laser printers it is not unusual to notice a burning smell. Sometimes that could mean that there is paper jammed inside your fuser assembly and it is being burned when power is applied. However, there could be a number of reasons why the machine won't function. My recommendation is to have a certified technician look at the machine for you. It may cost you $45-$75 to have someone check it out for and tell you what the cost would be to fix.

Jan 03, 2009 | Brother IntelliFax-4100e Fax

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