Question about Canon FAX L-120 Plain Paper Laser

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Caution check scan platform

This is the message which is constantly appearing on the lcd screen

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Re: caution check scan platform


Posted on Jan 21, 2008

Re: caution check scan platform

You need to check the scanning platform that is above the paper tray. it may be loose. you will have to close it properly and hopefully it will start working.


Posted on Nov 15, 2007

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Brother FAX-8070P memory shows full and does not send all pages at one time?

This message means the memory capacity of the unit has been exceeded. The amount of memory used depends on the amount or type of data on the documents being faxed or copied.
  1. If you get an "Out of Memory" message while scanning the first page of a fax, press Stop/Exit to cancel scanning.
  2. If you get an "Out of Memory" message while scanning a subsequent page, you can either press Fax Start to transmit the pages that were scanned so far or press Stop/Exit to cancel the operation.

When Fax Storage is set to On, a copy of all received faxes are stored in the memory, thus using up a % of the memory available for other functions.
The Fax Storage feature is utilized for Fax Forwarding, Fax Paging and Remote Retrieval. If you do not need these features, verify Fax Storage is set to Off by doing the following:
  1. Press the Menu/Set key.
  2. Press the arrow key until FAX appears on the LCD. Then, press Menu/Set.
  3. Press the arrow key until REMOTE FAX OPT appears and then press Menu/Set.
  4. Pressthe arrow key until FAX STORAGE and then press Menu/Set.
  5. Check the setting. The display will read ON or OFF. If the setting is ON, press the arrow key until the display reads OFF.
  6. Press Menu/Set.
  7. If you have faxes stored in the memory, you will receive a message that reads Erase all fax? 1. Yes 2. No. If you want to erase all the faxes in the memory without printing them out, press 1 (Yes) and then press Stop/Exit.
    If you would like to reprint the saved faxes, press 2 (No), press Stop/Exit and continue to the following steps for instructions on how to print stored faxes.
If you do need the features that require Fax Storage to be On, the stored faxes will need to be erased or printed to remove them from the memory and to allow additional memory to be available. Follow these steps to print the stored faxes:
  1. Press the Menu/Set key.
  2. Press the arrow key until FAX appears on the LCD and press Menu/Set.
  3. Press the arrow key until REMOTE FAX OPT appears and then press Menu/Set.
  4. Press the arrow key until PRINT FAX or PRINT DOCUMENT appears and press Menu/Set.
  5. Press Fax Start.
  6. After printing is finished, press Stop/Exit.

Jun 06, 2011 | Brother FAX-8070P Plain Paper Laser

1 Answer

Fax machine

Scan platform is located above paper cover. Its like long rectangle with wite stripe and scaner. In some cases it falls down and the documents from feeder cant came trough.
Push it up back, and should work.

If doesnt works, you have bad main pcb fault.

Jul 14, 2010 | Canon FAX L-120 Plain Paper Laser

1 Answer

Check scan platform

Above paper cover, there is scann platform. Put it back in up possition.

Jun 11, 2010 | Canon FAX L-120 Plain Paper Laser

1 Answer

Whats the scan platform

Scan platform in english is Were you shove the stuff to send ;) ie dirty feed roller, paper detect switch stuck or fragments of paper in original feeding paper path area or feeding stuff too thick or stiff, or if multi document issue it is the pad or roller that sits under the main feed this is nothiong to do with paper tray full of blanks it is the original feeler area on top..

Same error should occur doing local copy, check feed section/roller

Cheers hope that helps

Nov 19, 2009 | Canon FAX-L1000 Plain Paper Laser

1 Answer

Lately, our fax has not been working and the message 'Check/remove original and press stop key' will appear on the LCD screen. Even after removing the original or clearing any paper, the LCD screen...

Thre is a "finger" sensor on the input tray. It is stuck in the "down" position. The fax machine falsly senses paper on the sensor.
Use compressed air (from a can) to clean the sensor and "work" it to free it. Do not lubricate it (no WD40 or duct tape, please)...

Sep 28, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

SCan Platform

Lift the cover covering the recieving paper!If u look in here u will c a black handle with a greenish sticker on!Pull that down gently and push it up again untill it clips into place!Good Luck!

May 19, 2009 | Canon FAX-L1000 Plain Paper Laser

2 Answers

Hp laserjet m1522nf

Copy function was not working, says "device is busy". Message appeared on the printer screen is:"scanner error 5, turn off then on". This was done several times and message still appeared. I called 866-625-1176 and was connected with HP Technical Support and after 20 - 25 minutes of diagnostics, the technician informed me that they were sending me a new printer at no charge. I assume this meant that HP is aware of the defect and has no solution other than to replace it. The printer was only 6 months old.

Sep 05, 2008 | Fax Machines

1 Answer

Call Sevice 4

reset the menu#9000*550 Then press start.Call service 3 has something to do with the temperature of the unit check thermostat @ the fuser unit.replace it because the thermostat is not switching to on/off condition although it reaches its peak temperature.

Mar 17, 2008 | Panasonic KX-FL511 Plain Paper Laser Fax

7 Answers

Coulnd't send a fax

I had the same problem and called canon helpline.

They said to unplug the machine from the mains, then take out the plastic guard where the paper tray is fitted. There is a lever just above the paper tray. Make sure that it is pressed up completely. Then reconnect to mains.

I tried it and it worked.

Dec 27, 2007 | Canon FAX-L1000 Plain Paper Laser

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